Summary
Overview
Work History
Education
Skills
Creative Design
Timeline
Generic

Tavis Jones

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Regency Technologies Inc. Skilled in strategic planning and staff management, I excel in process improvement and employee motivation. Elevated store ranking to #1 in sales, demonstrating exceptional goal-orientation and communication abilities. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

4
4
years of professional experience

Work History

Supervisor

Regency Technologies Inc.
01.2023 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.


Accomplishments:

Process Improvement: Created and implemented safety protocols, efficient workflows that resulted in improvement the efficiency, minimize workplace accidents and maintain compliance.

Store Manager

Lids Hat World
06.2020 - 12.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.


Accomplishments:

I met and exceeded monthly annual sales which positioned the store I managed from number nine in sales to number 1.

Supervisor

United Parcel Service, UPS
12.2020 - 01.2021

• Organized records of vehicles, schedules and completed orders, and completed audit papers by thoroughly documenting audit tests and findings.


• Coordinated driver dispatch to accomplish daily delivery requirements, addressing any shipping errors and packaging mistakes

Education

Associate of Science - Business Management

University of St. Francis
Joliet, IL
08.2016

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Communication
  • Customer Relations
  • Logistics
  • Strategic Planning
  • Complex Problem Solver
  • Operations Management
  • Process Improvement
  • Policy Enforcement

Creative Design

My hobby is utilizing my creative skillset to create and patent graphic designs for clothing.

Timeline

Supervisor

Regency Technologies Inc.
01.2023 - 07.2024

Supervisor

United Parcel Service, UPS
12.2020 - 01.2021

Store Manager

Lids Hat World
06.2020 - 12.2022

Associate of Science - Business Management

University of St. Francis
Tavis Jones