Tavon Flanighan
Springfield Gardens ,NY
Summary
Dedicated plumbing service technician with hands-on experience in residential and commercial plumbing, customer service, and problem solving. Skilled in diagnosing issues, performing repairs, and maintaining professional communication with clients. Strong work ethic, quick learner, and experienced working in fast-paced, team-oriented environments. Extreme diverse skill set and entry level IT experience
Overview
1
1
Certification
7
7
years of professional experience
Work History
Plumbing Service Technician
Roto Rooter Plumbing
Queens, NY
05.2022 - Current
- Clean and repair septic tanks, sewer lines, or related structures such as manholes, culverts, and catch basins
- Respond to customer service calls by inspecting and diagnosing problems
- Provide solutions, estimate service and close sales
- Prepare and keep records of actions taken, including maintenance and repair work
Barista
Starbucks
Queens, NY
08.2020 - 05.2022
- Supported store procedures including, opening or closing the store, cash handling, and safety and security
- Delivered legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintained a clean and organized workspace for customers and partners
- Provided quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Laborer
Local 79 Union
Queens, NY
06.2019 - 03.2020
- Performed Various Physical Duties as assigned
- Installed, built, loaded, and unloaded materials
- Effectively using heavy and light equipment, depending on job assigned
- Performed specialized tasks which required on the job training
Education
High School Diploma - undefined
Francis Lewis High School
Queens, NY06.2018
Skills
Sharp
Organized
Team player
Problem Solving
Certification
- Technical Support
Fundamentals, Goodwill
NYNJ - Jamaica, NY, May,
2026 - The Bits and Bytes of Computer Networking, Goodwill NYNJ
- Jamaica, NY, May,
2026
- Operating Systems and You:
Becoming a Power User, Goodwill NYNJ - Jamaica,
NY, May, 2026 - System Administration and IT
Infrastructure Services, Goodwill NYNJ - Jamaica,
NY, May, 2026
- IT Security: Defense against the digital dark arts, Goodwill NYNJ - Jamaica, NY, May,
2026 - Google IT Support, Goodwill
NYNJ - Jamaica, NY, May,
2026
Timeline
Plumbing Service Technician
Roto Rooter Plumbing
05.2022 - Current
Barista
Starbucks
08.2020 - 05.2022
Laborer
Local 79 Union
06.2019 - 03.2020
High School Diploma - undefined
Francis Lewis High School