Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tavon Simmons

Jamaica

Summary

Results-driven Operations Manager with over 7 years of experience in optimizing workflows and improving client satisfaction. Skilled in problem-solving, strong communication, and continuous improvement strategies, contributing to enhanced operational efficiency and team performance.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Shift Supervisor

Acacia Network
Jamaica, NY
06.2026 - Current
  • Supervised daily operations to ensure team adherence to safety protocols and standards.
  • Coordinated staff schedules to optimize workflow and enhance productivity across shifts.
  • Trained new employees on operational procedures, fostering a collaborative team environment.
  • Assisted in resolving client inquiries efficiently, improving overall service satisfaction.
  • Monitored inventory levels, ensuring adequate stock for smooth operational flow.

Operations Manager

Homes for the Homeless
Jamaica, NY
08.2018 - 12.2025
  • Supervised safety staff of 21 personnel, including 2 supervisors, providing direction on security tasks and training staff in policies and procedures.
  • Documented and addressed resident complaints, ensuring appropriate resolutions were provided.
  • Assisted director of security in compiling statistical information and monitoring inventory of supplies used in shelter.
  • Established productive working relationships with outside agencies such as Department of Homeless Services, Social Services, Administration for Children Services, Prevention Assistance and Temporary Housing.

Assistant General Manager

Burger King
Jamaica, NY
02.2015 - 08.2018
  • Motivated and directed team members and shift leaders to exceed guest satisfaction and financial goals through fast, friendly service in clean surroundings.
  • Ensured outstanding service for each guest by creating a friendly environment and upholding company standards.
  • Prepared and maintained comprehensive records and case files for employees, business documentation, government information, and financial statements.

Education

High School Diploma -

August Martin High School
Jamaica, NY

Skills

  • Shift reporting
  • Scheduling coordination
  • Operational efficiency
  • Workplace safety
  • Document management
  • Team leadership
  • Problem-solving
  • Verbal and written communication
  • Customer engagement
  • Team motivation
  • Positive attitude

Certification

  • First Aide and CPR Certified
  • F02 Fire Guard
  • Opioid Overdose Prevention
  • Nonviolent Crisis Intervention

Timeline

Shift Supervisor

Acacia Network
06.2026 - Current

Operations Manager

Homes for the Homeless
08.2018 - 12.2025

Assistant General Manager

Burger King
02.2015 - 08.2018

High School Diploma -

August Martin High School