TAWANDA GREEN
BROOKLYN,NY
Summary
Reliable and dependable Customer Service-Oriented individual with Residential Aide & Retail Sales Associate experience. Versatile team player and adapt well to various work environments. Ambitious and efficient with experience helping to meet customer needs. Motivated and reliable individual seeking to contribute skills and positive attitude in a work environment that continuously improve. POS Machine Capability
Overview
10
10
years of professional experience
Work History
Residential Aide
Samartin Day Top Village
11.2021 - 09.2023
- Aide
- Performs day-to-day monitoring of residents’ on-site activities
- Observes behavior of clients and reports any unusual behavior
- Secures clients personal property /maintains inventory
- Supervises dormitory at nights and responds to requests of clients
- Maintains daily census record
Receptionist
The C.R.I.B
03.2019 - 02.2021
- Greeted customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Responsible for setting up displays and taking down old products to replace new stocks on the shelves
- Re-stocked store shelves with appropriate merchandise
- Achieved established goals
- Directed customers to merchandise within the store
- Increased in store sales
- Superior merchandise knowledge
- Maintained an orderly appearance throughout the sales floor
- Introduced promotions and opportunities to customers
Floor Attendant
HMSHost
01.2021 - 01.2022
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Delegated tasks to employees to enhance productivity and workflow.
- Assisted supervisor with feedback for employee performance evaluations.
- Upheld proper visual merchandising standards on retail floor and windows.
Canvasser
Pollster Service
01.2020 - 01.2021
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Responded to customer questions and objections to address concerns and build rapport.
Cashier
Walgreen’s
01.2017 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Associate
CVS
01.2018 - 01.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Dr, Jay’s
01.2014 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Urban Assembly Institute of Math & Science
Brooklyn, NY06.2021
Associate of Arts - Business Administration
Stella And Charles Guttman Community College of The City University of New York, The
New York, NY06.2025
Skills
- Critical Thinking
- Mail and Packages
- Patient Care
- Vital Signs Management
- Team player
Timeline
Residential Aide
Samartin Day Top Village
11.2021 - 09.2023
Floor Attendant
HMSHost
01.2021 - 01.2022
Canvasser
Pollster Service
01.2020 - 01.2021
Receptionist
The C.R.I.B
03.2019 - 02.2021
Cashier/Associate
CVS
01.2018 - 01.2018
Cashier
Walgreen’s
01.2017 - 01.2019
Sales Associate
Dr, Jay’s
01.2014 - 01.2015
High School Diploma -
Urban Assembly Institute of Math & Science
Associate of Arts - Business Administration
Stella And Charles Guttman Community College of The City University of New York, The
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