Tawanda Lewis
Phoenix,AZ
Summary
Dedicated Business Development professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Owner/Dispatcher
Relynn LLC
02.2020 - Current
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Enter data in computer system and maintain logs
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
Commercial Driver
XTL Inc.
03.2020 - 09.2020
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Completed daily route consisting of up to 25 stops, focusing on safety and timeliness.
- Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
- Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
- Adapted quickly to changing road conditions while maintaining control over the vehicle at all times, preventing accidents or other risks associated with commercial transportation.
- Completed numerous successful cross-country assignments without incident or delay during challenging weather conditions or heavy traffic situations.
- Assisted in warehouse operations when not on the road, contributing to overall efficiency of the team.
Independent Contractor Driver
Uber
07.2015 - 03.2020
- Provide excellent customer service and respond to passenger inquiries and requests
- Pick up passengers at their designated location and safely transport them to their destination
- Follow all applicable traffic laws and regulations
- Use GPS technology to navigate to the pickup and drop-off locations
City Carrier Assistant
United States Postal
02.2014 - 09.2017
- Deliver and collect mail on foot and by vehicle in inclement weather conditions
- Provided community information including restaurants, accommodations and directions, and interacted with at least 50,000 people
Bus Operator
First Transit
11.2011 - 03.2013
- Provided safe transport for at least 10,000 elderly people, mentally impaired and special needs people
- Assisted with entering and exiting the vehicle and operated a wheelchair lift
Education
Diploma for CDL Class A License -
Allstate Career School
02.2020
Associates in Business - General Business
Delaware County Community College
12.2018
Skills
- Team Building
- Supervisor
- Load Planner
- Problem Solver
- Strategic Planning
- Airport operations
- Customer Service Experience
- Small business operations
Timeline
Commercial Driver
XTL Inc.
03.2020 - 09.2020
Owner/Dispatcher
Relynn LLC
02.2020 - Current
Independent Contractor Driver
Uber
07.2015 - 03.2020
City Carrier Assistant
United States Postal
02.2014 - 09.2017
Bus Operator
First Transit
11.2011 - 03.2013
Associates in Business - General Business
Delaware County Community College
Diploma for CDL Class A License -
Allstate Career School
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