Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

TAWNI CLARK

Gardnerville,NV
TAWNI CLARK

Summary

Having worked in various customer service positions for the last 20 years, I am fully capable of interacting with customers/clients/patients in a warm, calm, caring, and concise manner. I thrive when pleasing those around me and always conclude every matter of business knowing the people I help are thoroughly pleased and feeling their best. Customer service is a passion of mine because I take an immense sense of pride in providing the highest levels of care.

Overview

14
years of professional experience

Work History

Dr. Joseph D'Angelo, DDS

RDA
02.2013 - 05.2016

Job overview

Surgical procedures assisted with daily include:

  • Surgical extractions
  • Placement of Astra implants
  • Crown lengthening
  • Connective and soft tissue grafts
  • Frenectomies
  • Lateral and vertical approach sinus lifts and bone grafting
  • Gingival flap procedures
  • Set up/assisted/and maintained Piezo surgery unit
  • Assisted doctor with PRP procedures.

Cosmetic and restorative procedures I assisted with daily include:

  • Composite restorations
  • Crown/veneer and bridge preparations including precise temporization and cementation
  • Obtaining accurate impressions for night guards/retainers/spring aligners
  • Utilization of iTero scanning technology to create 3 dimensional replicas of dentition for Invisalign or lab work to be completed at another location
  • Impressions and scans for custom abutments and implant crowns, Root canals, etc.

Other skills:

  • Experienced and certified to assist with oral conscious sedation, and N20 administration
  • Always comfortable providing precise accounts of treatment in patient's chart. I have used both Dentrix and Eaglesoft to accurately document existing and recommended treatment, organize photos and x-ray images, and keep patient information up-to-date.
  • Lab work: Fully capable and trusted by doctors to pour, trim, and mount study models on articulators for diagnostic wax ups, fabrication of bleaching trays, fabrication of Essix appliances with esthetically accurate pontics if necessary.
  • Skilled photographer. I routinely operated Canon 6D DSLR camera to obtain clear and perfectly framed accounts of my doctor's work, in addition to crown shades for labs, and complete cosmetic series for full mouth cases. I especially love sharing before and after photos with my patients.

Dr. Robert Fremont, DDS

RDA
04.2012 - 02.2013

Job overview

  • Assisted daily with crown preparations and cementation, composite and amalgam restorations, extractions, and root canals.
  • Obtained alginate impressions for labs as well as PVS impressions for Invisalign. Meticulously monitored entire Invisalign treatment of patients with little to no supervision of doctor.
  • Developed x-ray films in dark room.
  • Performed routine maintenance of equipment.
  • Assisted front office with clerical tasks.

Dr. Raymond Carpenter, DDS, Prosthodontist

Dental Assistant/RDA
01.2010 - 08.2011

Job overview

  • Experience assisting with a variety of procedures such as: crown preps and cementation, fabrication and cementation of temporary crowns, multi and single surface (anterior and posterior) composite resin restorations, extractions, full mouth restorations (to PFM or ACC crowns, bridges, all-on-four dentures, etc.), laser frenectomy, laser crown lengthening, periodontal therapy, etc.
  • Many additional RDA duties including, but not limited to: taking and processing digital x-rays, operatory and lab organization, receiving and stocking supplies, alginate impressions, sterilization, assisting with placement of custom abutments to fit Astra, ITI Straumann and other implants.
  • Lab duties including, but not limited to: pouring models from alginate or PVS impressions, mounting models maintaining proper articulation, remounting of dentures, creating baseplates and custom trays for partials or completes dentures.
  • Front office duties including, but not limited to: confirming appointments, verifying insurance eligibility with insurance companies, filing.

Petsmart

Support Manager
02.2002 - 03.2009

Job overview

  • Coached employees through day-to-day work and complex problems.
  • Analyzed daily stock data to identify shopping trends, find solutions, and improve customer experience.
  • Collaborated with other managers to identify and resolve customer issues quickly and professionally.
  • Developed and maintained relationships with customers and coworkers to enhance customer satisfaction and staff performance.
  • Single-handedly managed and ensured the safety of all employees and customer relations during opening, closing, and midday shifts.

Education

United Education Institute, San Diego
, Kearny Mesa, CA

Dental Assisting Certificate from Dental Assisting
09.2010

Skills

  • Critical thinker
  • Intuitive chair side assisting
  • Enjoys lab work
  • Knowledgeable at Front desk
  • Efficient Sterilization
  • Organized, detail oriented
  • Effective time management
  • Embraces Teamwork

Timeline

RDA

Dr. Joseph D'Angelo, DDS
02.2013 - 05.2016

RDA

Dr. Robert Fremont, DDS
04.2012 - 02.2013

Dental Assistant/RDA

Dr. Raymond Carpenter, DDS, Prosthodontist
01.2010 - 08.2011

Support Manager

Petsmart
02.2002 - 03.2009

United Education Institute, San Diego

Dental Assisting Certificate from Dental Assisting
TAWNI CLARK