Tawni Cline
Lebanon,IN
Summary
I am a multitasking Veterinarian Assistant willing to offer a great work ethic. Animal lover with over years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered a highly motivated employee. I am a dedicated candidate with extensive experience in providing support and care to animals.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant/CSR
All Animals Veterinary Clinic
03.2023 - Current
- Enhanced patient care by assisting veterinarians with examinations and diagnostic procedures.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Veterinary Assistant/CSR
Healthy Paws Animal Hospital
01.2022 - 02.2023
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Contributed teamwork flexibility adaptability willingness to learn new skills support colleagues in achieving practice goals and objectives.
Emergency Veterinary Assistant/CSR
IndyVet Emergency & Specialty Hospital
02.2019 - 03.2022
- Assisted in life-saving procedures, effectively collaborating with the veterinary team to provide optimal care for critically ill animals.
- Ensured the well-being of hospitalized patients through diligent monitoring and reporting of vital signs, behavior changes, or other concerns to veterinarians.
- Collaborated with colleagues to develop more effective treatment strategies for complex medical cases, leading to improved patient outcomes.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
Education
Veterinary Assistant Certificate - Veterinary Assistant
Harrison College
IndianapolisSkills
- Emergency and Preventive Care
- Client Education
- Laboratory Procedures
- Relationship Building
- Appointment Scheduling
- Customer Service
- Attention to detail
- Critical thinking
- Empathy and compassion
Timeline
Veterinary Assistant/CSR
All Animals Veterinary Clinic
03.2023 - Current
Veterinary Assistant/CSR
Healthy Paws Animal Hospital
01.2022 - 02.2023
Emergency Veterinary Assistant/CSR
IndyVet Emergency & Specialty Hospital
02.2019 - 03.2022
Veterinary Assistant Certificate - Veterinary Assistant
Harrison College
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