Tawnie Munoz
Medford,Oregon
Overview
11
11
years of professional experience
Work History
Part-time Opener Shift Lead /Key holder
La Mota
04.2024 - 07.2024
- Customer Service Excellence: Provide exceptional customer service by greeting and assisting customers with product inquiries, offering expert guidance, and ensuring a positive shopping experience
- Inventory Management: Collaborate in managing inventory levels, ensuring proper restocking of shelves, and monitoring product quality to maintain optimal store operations
- Cash Handling: Demonstrate accuracy and efficiency in handling cash transactions, reconciling registers, and assisting in store opening and closing procedures
- Team Leadership: Lead by example, motivating and guiding the retail team to achieve sales targets, maintain store cleanliness, and foster a positive work environment
- Compliance: Ensure strict adherence to all local and state regulations related to cannabis sales and safety, upholding the highest standards of compliance
- Product Knowledge: Stay informed about the latest cannabis products, strains, and industry trends to provide knowledgeable and informed recommendations to customers
- Security: Contribute to maintaining store security by monitoring surveillance systems and ensuring compliance with store policies and procedures
- OLCC Certified: Possess the required OLCC certification, demonstrating a commitment to responsible and compliant cannabis sales practices.
Full-Time Associate
Walmart
North Medford
01.2014 - 11.2023
- Retail skills: 1
- Meticulously maintain accurate data to guarantee modular integrity, optimal product rotation, and effective pricing adjustments
- 2
- Ensure strict adherence to food safety and sanitation protocols for all shelving and modular frames
- Promptly remove outdated or damaged items to uphold a hygienic and organized work environment
- 3
- Possess over a decade of customer service experience, consistently demonstrating a friendly and helpful demeanor while maintaining a firm and professional approach
- 4
- Hold a valid food handlers card certification
- 5
- Proficient in the application of a diverse range of industry-approved cleaning agents, detergents, and solvents, ensuring compliance with food safety standards
- 6
- Handle customer service interactions and transaction management efficiently
- 7
- Efficiently unload and stock freight, diligently identifying and claiming all outdated and damaged items.
Timeline
Part-time Opener Shift Lead /Key holder
La Mota
04.2024 - 07.2024
Full-Time Associate
Walmart
01.2014 - 11.2023
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