Tawnja Bell
Hico,TX
Summary
Driven, detail-oriented professional with 9 years of disciplined experience working remote. Hardworking and talented with exceptional written and verbal communication skills. Skilled in organizing, prioritizing and executing responsibilities with minimal or no supervision. Detail-oriented team player with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Recruiting Assistant
KNA Solutions
09.2022 - 01.2024
- Prescreened candidates through phone interviews to determine suitability for roles, leading to better-quality shortlists for hiring managers.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Scheduled interviews and coordinated logistics between candidates and hiring teams, resulting in smoother interview processes.
- Presented excellent first impression of company during interview.
- Updated candidate profiles using Heymarket.
- Collaborated with hiring managers to understand job requirements and expectations.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Certified Peer Recovery Support Specialist (remote)
MAP Health Management, LLC
08.2014 - 06.2022
- Scheduling weekly call sessions to offer one-on-one support
- Completing a high volume of daily calls, text, and email communication
- Collaborating with client to develop recovery plans, coping methods, and rehabilitation strategies
- Research to provide client with resources such as therapy sessions, support groups, and other resources to aid the client
- Communicating and supporting enrolled family members biweekly
- Facilitating weekly Family Support Group via Zoom
- Collecting recovery capital data, conducting assessments, documenting and providing feedback to the client, family and medical professionals.
Quality Assurance Inspector
Toyota
07.2012 - 04.2014
- Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials.
Material Handler
Goodwill Industries
05.2011 - 03.2012
- Unload and move donated goods using hand truck onto or off pallets, racks or shelves.
Machine Operator
D. Davis Kenny
09.2007 - 06.2010
- Set up and operate machines according to blueprint specifications
- Read and interpret blueprint tickets in order to set up machine
- Inspects or measures work using rule, gauges and templates.
Education
High School Diploma -
NCPRSS -
NAADAC Association for Addiction Professionals
03.2024
CPRSS -
Texas Certification Board of Addiction Professionals
03.2022
Skills
- Case management
- Written communication skills
- Strong time management skills
- Ability to work independently
- Assembly
- Quality Inspection
- Quality Control
- Medical records
- Customer service
- Remote Access Software
- Mental Health Counseling
- Addiction Counseling
- Microsoft Windows
- Microsoft Windows Server
- Medical terminology
- Typing
- Presentation skills
- Motivational interviewing
- Customer support
- Behavioral Health
- IOS
- Documentation review
- Clerical experience
- Leadership
Certification
- NCPS National Certified Peer Specialist, 03/01/22, 03/01/24
- Certified Recovery Specialist
Assessments
- Customer focus & orientation, Proficient, 04/01/22, Responding to customer situations with sensitivity
- Written communication, Proficient, 04/01/22, Best practices for writing, including grammar, style, clarity, and brevity
- Medical receptionist skills, Highly Proficient, 04/01/22, Managing physician schedules and maintaining accurate patient records
Timeline
Recruiting Assistant
KNA Solutions
09.2022 - 01.2024
Certified Peer Recovery Support Specialist (remote)
MAP Health Management, LLC
08.2014 - 06.2022
Quality Assurance Inspector
Toyota
07.2012 - 04.2014
Material Handler
Goodwill Industries
05.2011 - 03.2012
Machine Operator
D. Davis Kenny
09.2007 - 06.2010
High School Diploma -
NCPRSS -
NAADAC Association for Addiction Professionals
CPRSS -
Texas Certification Board of Addiction Professionals
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