Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawnya Ducceschi

Brooklyn,NY

Summary

Dynamic Team Leader Manager at JPF Nursing Services with a proven track record in enhancing team productivity and resolving customer service issues. Skilled in workload management and employee scheduling, I foster a positive work environment while delivering compassionate patient care. Committed to aligning departmental goals with strategic vision, ensuring high-quality outcomes.

Overview

11
11
years of professional experience

Work History

Team Leader Manager

JPF Nursing Services
New York, NY
01.2022 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Registered Nurse

JPF Nursing Services
New York, NY
09.2014 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Education

Associate Degree In Nursing - Nursing

Kingsborough Community College
Brooklyn, NY
12.2012

Bachelor Of Science - Criminal Justice

University of New Haven
West Haven, CT
08.2004

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Employee scheduling
  • Remote team management

Timeline

Team Leader Manager

JPF Nursing Services
01.2022 - Current

Registered Nurse

JPF Nursing Services
09.2014 - Current

Associate Degree In Nursing - Nursing

Kingsborough Community College

Bachelor Of Science - Criminal Justice

University of New Haven