Summary
Overview
Work History
Education
References
Timeline
Generic

Tawnya Kennedy

Hinsdale,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

36
36
years of professional experience

Work History

Mail Carrier

USPS
Lee, MA
10.2018 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Delivered mail an parcels to homes and businesses in a rural community.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Machine Operator

Cavalllero Plastics
Pittsfield, MA
04.2016 - 06.2018
  • Operating and maintaining machines in a safe and timely manner.
  • Maintained necessary level of communications between shifts.
  • Fabricated large and small parts per drawing and assembled parts as required.
  • Organized work to meet demanding production goals.
  • Recycling rejected parts when needed.
  • Keeping a clean and organized work area.

Sales Associate

HomeGoods
Pittsfield, MA
10.2016 - 05.2018
  • Customer service
  • Operating a scanning machine for price changes
  • Merchandising
  • Unloading truck
  • Building product as needed for stock.
  • Cash Register.
  • Keeping a clean and organized work area.
  • Inventory

Machine Operator

Amaray
Pittsfield, MA
03.2014 - 09.2015
  • Organized, assembled, and Inspected product on time and of good quality for the customer's demanding goals.
  • Read and followed standard operating procedures.
  • Kept work areas clean and organized.
  • Learned different areas of products to be more flexible when needed.


Sales Associate

TJX Companies
Pittsfield, MA
10.2012 - 09.2015
  • Operated the cash register and assisted co-workers with complex transactions such as returns and defects.
  • Worked collaboratively in a team environment.
  • Stocked shelves and supplies and organized displays.
  • Answered questions regarding the store and it's merchandise.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Kept work areas clean and neat at all times.

Machine Operator

Lansen Mold Co, Inc.
Lanesborough, MA
05.2011 - 07.2012
  • Maintained quality assurance and customer satisfaction objectives.
  • Assisted machine operators with finished pieces.
  • Kept work areas uncluttered and organized.
  • Made sure that products were produced on time and are of good quality.
  • Organized work to meet demanding production goals.

Sales Associate

TJX Companies
Pittsfield, MA
10.2010 - 05.2011
  • Followed latest market trends.
  • Provided repeat customers with exceptional care and attention.
  • Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.
  • Operated the cash register and assisted co-workers with complex transactions such as returns and defects.
  • Suggested accessories and complementary purchases.
  • Merchandised product on sales floor.
  • Unloaded truck.
  • Participated in inventory.

Assistant Store Manager

KB Toys
Pittsfield, MA
10.1999 - 02.2009
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Interacted with customers as the entered the store to determine what their needs were.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Recruited, interviewed, and hired individuals who would bring passion and dedication to the positions at hand.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Fostered a positive work environment by consistently treating all employees and customers with the respect and consideration.
  • Followed merchandising guidelines to present visually appealing displays.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Monitored security and handled incidents in a calm and professional manner.
  • Worked with the management team to implement the proper division of responsibilities.
  • Participating in inventory

Utility Person

Poly-Matrix
Pittsfield, MA
08.1986 - 07.1999
  • Supplied materials as needed for machines.
  • Transferred stock in it's proper place.
  • Mad boxes for packaging product.
  • Performed breaks for the other employees when needed.
  • Kept an inventory of merchandise that was manufactured during shift.
  • Kept a clean and organized work area.
  • Inspected and assembled product according to customer demands.

Education

High School Diploma -

Taconic High School/Adult Education Center
Pittsfield, MA

References

For References please contact me.

Timeline

Mail Carrier

USPS
10.2018 - Current

Sales Associate

HomeGoods
10.2016 - 05.2018

Machine Operator

Cavalllero Plastics
04.2016 - 06.2018

Machine Operator

Amaray
03.2014 - 09.2015

Sales Associate

TJX Companies
10.2012 - 09.2015

Machine Operator

Lansen Mold Co, Inc.
05.2011 - 07.2012

Sales Associate

TJX Companies
10.2010 - 05.2011

Assistant Store Manager

KB Toys
10.1999 - 02.2009

Utility Person

Poly-Matrix
08.1986 - 07.1999

High School Diploma -

Taconic High School/Adult Education Center

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