Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawona Dukes

Hartford

Summary

Dynamic pharmacy technician with proven expertise at CVS Pharmacy in medication preparation and dispensing. Recognized for effective communication and critical thinking skills, ensuring accurate prescription processing and timely insurance claims. Committed to enhancing patient care through collaborative teamwork and problem-solving in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Pharmacy technician

CVS pharmacy
12.2023 - Current
  • Prepared and dispensed medications accurately for patient prescriptions.
  • Processed insurance claims to ensure timely reimbursement for prescriptions.
  • Operated pharmacy software systems to input patient information and prescription orders.

CNA - Certified Nursing Assistant

Crestfield and Fenwood Manor
Manchester
11.2021 - 10.2023
  • Provided emotional support to residents and addressed their concerns effectively.
  • Engaged residents in social activities to promote mental well-being and interaction.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

CNA

Hartford Healthcare
Farmington
10.2016 - 12.2022
  • Supported mobility and rehabilitation efforts through guided exercises and assistance.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Collaborated with healthcare team to implement patient care plans effectively.

Shift Leader/ Department Manager/ Customer Service Rep/ Pharmacy Tech

Walgreens
Hartford
11.1995 - 12.2014
  • Managed inventory control and restocked shelves to maintain product availability.
  • Addressed customer inquiries and resolved issues to enhance satisfaction levels.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

Certified nursing assistant program

Senior services Jefferson House/southington Care center
Southington, CT
02.2021

EKG/ECG Technician course

Capital Community College
Hartford, CT
07.2015

Diploma / certificate - Electrical Engineering

A.I Prince Tech
Hartford, CT
06.1993

Skills

  • Medication preparation
  • Pharmacy software
  • Effective communication
  • Critical thinking
  • Problem-solving skills
  • Medication dispensing

Timeline

Pharmacy technician

CVS pharmacy
12.2023 - Current

CNA - Certified Nursing Assistant

Crestfield and Fenwood Manor
11.2021 - 10.2023

CNA

Hartford Healthcare
10.2016 - 12.2022

Shift Leader/ Department Manager/ Customer Service Rep/ Pharmacy Tech

Walgreens
11.1995 - 12.2014

Certified nursing assistant program

Senior services Jefferson House/southington Care center

EKG/ECG Technician course

Capital Community College

Diploma / certificate - Electrical Engineering

A.I Prince Tech

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