Taya Falcone
Moraga,CA
Summary
Highly skilled Server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing all necessary tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Server
Kaori
Danville, CA
09.2023 - 06.2024
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
Server/Hostess
California Pizza Kitchen
Pleasonton, CA
07.2019 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Bachelor of Science - Developmental Psychology
Saint Mary's College of California
Moraga, CA05-2025
Skills
- Efficient food delivery
- Fine dining experience
- Cleanliness standards
- Service recovery
- High-volume dining
- Team Leadership
- Upselling techniques
- Teamwork and Collaboration
- POS Systems
- Guest Relations
Certification
- RBS Certification EXP. 09/26
- Food Handler's Card EXP. 09/26
References
References available upon request.
Timeline
Lead Server
Kaori
09.2023 - 06.2024
Server/Hostess
California Pizza Kitchen
07.2019 - 11.2023
Bachelor of Science - Developmental Psychology
Saint Mary's College of California
- RBS Certification EXP. 09/26
- Food Handler's Card EXP. 09/26
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