Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taya Hugger

Mesa,AZ

Summary

Experienced data entry clerk with several years of customer service, success developing and maintaining databases, coding and transcription. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.

Overview

4
4
years of professional experience

Work History

Lockbox Data Entry (Contingent)

JP Morgan
Tempe
12.2023 - Current
  • Sort, file, and distribute tasks, including electronic files. Process remittances. Uphold site productivity and quality standards. Record incoming work.
  • Maintained confidentiality of sensitive information entered into the system.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.

Maintenance/Recovery Technician

Alstom
Phoenix
04.2023 - 11.2023
  • Troubleshooting cyber communications involves resetting train malfunctions and faults, as well as providing customer service.
  • Conducted quality assurance tests after completing a data recovery job.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.

Call Center Representative

Discover
Mesa
10.2021 - 03.2023
  • Inbound and outbound calls, data entry, and contacting customers for account security in the fraud department.
  • Maintained detailed records of customer interactions and transactions for future reference.
  • Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.

Collections Specialist

Nationwide Credit
Mesa
03.2020 - 09.2021
  • Provided financial advice to customers on budgeting techniques and money management skills to help them stay current on their obligations.
  • Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.

Education

High School Diploma -

McCluer North High School
Florissant, MO

Medical Billing And Coding -

DeVry University
Phoenix, AZ

Skills

  • Advanced clerical knowledge
  • Document processing
  • Verifying data accuracy
  • Administrative support specialist
  • Data Security
  • Word Processing
  • File Management
  • Troubleshooting and repair
  • Customer service and support
  • Telecommunication

References

References available upon request.

Timeline

Lockbox Data Entry (Contingent)

JP Morgan
12.2023 - Current

Maintenance/Recovery Technician

Alstom
04.2023 - 11.2023

Call Center Representative

Discover
10.2021 - 03.2023

Collections Specialist

Nationwide Credit
03.2020 - 09.2021

High School Diploma -

McCluer North High School

Medical Billing And Coding -

DeVry University

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Taya Hugger