Tayah Fockler
Grand Cane,LA
Summary
Proactive Vault Teller specializing in efficient transaction processing and meticulous cash management. Proven success in achieving compliance with banking regulations, ensuring accuracy in daily reconciliations. Skilled in resolving customer issues effectively, contributing to enhanced satisfaction and loyalty. Eager to apply strong organizational and interpersonal skills to further enhance operational efficiency. Positive interactions with judges, coworkers, and law enforcement officers. Dedicated to learning, growing, and succeeding. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business industry. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Efficient multi-tasker.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vault Teller
Bossier Federal Credit Union
01.2024 - Current
- Process customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Maintain accurate cash balances and conducted daily reconciliation to identify discrepancies.
- Assist customers with inquiries and resolved issues to promote a positive banking experience.
- Maintain a clean and organized work environment to facilitate efficient operations.
- Contribute to a positive work environment by fostering strong relationships with colleagues and maintaining open communication channels.
- Assist in training new tellers for seamless integration into the team, boosting overall productivity.
- Enhance customer satisfaction by accurately and efficiently processing ATM transactions.
Legal Secretary Assistant
Tommy Murchison
12.2021 - 01.2024
- Filed documents with the courts on behalf of the attorney. Kept track of office supplies by checking inventory and ordering new supplies as needed.
- Aided attorneys in gathering data such as employment and other documents. Had an excellent attendance record and was always on time for work.
- Created accurate office files, updated spreadsheets, and crafted presentations to assist executives and increase team efficiency. Proofread legal correspondence for grammar and spelling errors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Applied Science - Business Administration
Bossier Parish Community College
01.2022
Skills
- Adaptability
- Compliance Knowledge
- Team building
- Organization
- Problem resolution
- Customer service and support
Certification
Certificate of Business Management (2022)
Accomplishments
- Beyond Banking Award recipient 2024
- National qualifier Future Business Leader
- Louisiana State winner Ms. Future Business Leader
Timeline
Vault Teller
Bossier Federal Credit Union
01.2024 - Current
Legal Secretary Assistant
Tommy Murchison
12.2021 - 01.2024
Associate of Applied Science - Business Administration
Bossier Parish Community College