Tayber Reaves
Ponca City,OK
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Barbershop Manager
Reaves Brothers Barber Shop
Ponca City, OK
09.2023 - Current
- Monitored stock levels of barbering supplies and ordered additional items when necessary.
- Ensured shop staff adhered to all health and safety regulations.
- Maintained cleanliness standards throughout the shop at all times.
- Performed periodic audits of financial records to ensure accuracy.
- Supervised daily operations of the barbershop, ensuring smooth functioning.
- Resolved conflicts between customers or staff members professionally.
- Established policies and procedures for the efficient running of the shop.
- Developed marketing strategies to increase clientele base.
- Handled incoming phone calls and scheduled appointments.
- Conducted regular meetings with staff to discuss progress towards goals.
- Performed regular maintenance on tools and equipment within the shop.
Industrial Electrician Apprentice
JF Electric
Ponca City, OK
08.2020 - 09.2023
- Maintained organization, cleanliness and safety in all work areas.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Transported required supplies and employees from headquarters to job site using company vehicles.
- Worked in team-based environment to accomplish projects.
- Gathered required tools and equipment for each task to increase efficiency.
- Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
Automotive Lube Technician
Stuteville Chevrolet
Ponca City, OK
01.2020 - 08.2020
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Reviewed completed work and road-tested vehicles.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Changed oil, transmission fluid and filters in vehicles.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Maintained tools, test equipment and materials, keeping all work areas organized.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
Automotive Technician Apprentice
Auto Intintions
Ponca City, OK
01.2018 - 07.2019
- Operated tools, instruments and equipment safely.
- Pulled out old and malfunctioning components such as hoses and replaced with new parts.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
Education
High School Diploma -
Ponca City High School
Ponca City, OK05.2019
Automotive Tech -
Pioneer Technology Center
Ponca City, OK05.2019
Barber License -
Ponca City Beauty College
Ponca City, OKSkills
- Inventory management
- Health and safety
- Financial analysis
- Customer service
- Marketing strategies
- Policy development
- Sales techniques
- Health and safety compliance
- Scheduling coordination
- Business management
- Team collaboration
- Verbal communication strength
- Upselling services
- Client consultations
- Team management
- Business administration
- Standard power tool knowledge
- Knowledge of construction/refinery
- hazardous work place
- Great working hand
- Interested in furthering knowledge
- Very punctual
- Aerial lift trained
- Fork lift trained
- Fire Extinguisher trained
- OSHA Bloodborne pathogens trained
- OSHA requirements
- Customer Service
- Safety protocols
- Power and hand tool operation
Timeline
Barbershop Manager
Reaves Brothers Barber Shop
09.2023 - Current
Industrial Electrician Apprentice
JF Electric
08.2020 - 09.2023
Automotive Lube Technician
Stuteville Chevrolet
01.2020 - 08.2020
Automotive Technician Apprentice
Auto Intintions
01.2018 - 07.2019
High School Diploma -
Ponca City High School
Automotive Tech -
Pioneer Technology Center
Barber License -
Ponca City Beauty College