Summary
Overview
Work History
Education
Skills
TRAINING & CERTIFICATIONS
Timeline
Generic

Tayel Wilburn

Charlotte,NC

Summary

Results-driven sales professional with over 7 years of experience in inside sales and customer service, currently seeking to return to a full-time sales role. Skilled in lead generation, relationship management, and closing deals in high-volume environments. Currently enrolled in a technology sales training program to build skills in B2B outreach, prospecting, and CRM tools.

Overview

12
12
years of professional experience

Work History

Manufacturing Associate

Reynolds Consumer Products
01.2023 - Current
  • Supported manufacturing operations and ensured production timelines were met.
  • Collaborated with team members to maintain safety and efficiency.
  • As needed/short-term

Delivery Associate

WMA Logistics / Amazon
10.2021 - 11.2023
  • Demonstrated reliability and customer service excellence while delivering up to 150 packages daily.
  • Maintained efficiency and timeliness in high-pressure logistics environments.

Inside Sales Representative

Red Ventures
04.2015 - 10.2021
  • Managed high call volume in a fast-paced sales environment supporting national brands.
  • Identified customer needs and presented tailored solutions to drive conversions.
  • Built and nurtured relationships with new and existing clients to boost retention.
  • Participated in regular coaching sessions to improve pitch effectiveness and exceed monthly quotas.

Inside Sales Representative

TelNet Marketing Group
08.2013 - 10.2014
  • Conducted outbound calls to small business clients, introducing new services and offers.
  • Helped launch product promotions by coordinating with internal marketing teams.
  • Tracked sales performance and reported outcomes to management for optimization.

Education

Bachelor of Arts - Criminology

St. Paul’s College
Lawrenceville, VA

Skills

  • Inside Sales & Client Retention
  • Cold Calling & Lead Qualification
  • High-Volume Customer Service
  • Prospecting & Outreach Strategy
  • CRM Familiarity (learning Salesforce & HubSpot)
  • Communication & Interpersonal Skills
  • Time Management & Organization
  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Product knowledge
  • Relationship development
  • Adept multi-tasker
  • Issue resolution
  • Relationship building
  • Client relationship management

TRAINING & CERTIFICATIONS

  • Course Careers – Technology Sales Program (In Progress)
  • Gaining foundational knowledge in B2B tech sales, prospecting strategies, and CRM tools.

Timeline

Manufacturing Associate

Reynolds Consumer Products
01.2023 - Current

Delivery Associate

WMA Logistics / Amazon
10.2021 - 11.2023

Inside Sales Representative

Red Ventures
04.2015 - 10.2021

Inside Sales Representative

TelNet Marketing Group
08.2013 - 10.2014

Bachelor of Arts - Criminology

St. Paul’s College

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