Tayel Wilburn
Charlotte,NC
Summary
Results-driven sales professional with over 7 years of experience in inside sales and customer service, currently seeking to return to a full-time sales role. Skilled in lead generation, relationship management, and closing deals in high-volume environments. Currently enrolled in a technology sales training program to build skills in B2B outreach, prospecting, and CRM tools.
Overview
12
12
years of professional experience
Work History
Manufacturing Associate
Reynolds Consumer Products
Location Withheld
01.2023 - Current
- Supported manufacturing operations and ensured production timelines were met.
- Collaborated with team members to maintain safety and efficiency.
- As needed/short-term
Delivery Associate
WMA Logistics / Amazon
Charlotte, NC
10.2021 - 11.2023
- Demonstrated reliability and customer service excellence while delivering up to 150 packages daily.
- Maintained efficiency and timeliness in high-pressure logistics environments.
Inside Sales Representative
Red Ventures
Fort Mill, SC
04.2015 - 10.2021
- Managed high call volume in a fast-paced sales environment supporting national brands.
- Identified customer needs and presented tailored solutions to drive conversions.
- Built and nurtured relationships with new and existing clients to boost retention.
- Participated in regular coaching sessions to improve pitch effectiveness and exceed monthly quotas.
Inside Sales Representative
TelNet Marketing Group
Charlotte, NC
08.2013 - 10.2014
- Conducted outbound calls to small business clients, introducing new services and offers.
- Helped launch product promotions by coordinating with internal marketing teams.
- Tracked sales performance and reported outcomes to management for optimization.
Education
Bachelor of Arts - Criminology
St. Paul’s College
Lawrenceville, VASkills
- Inside Sales & Client Retention
- Cold Calling & Lead Qualification
- High-Volume Customer Service
- Prospecting & Outreach Strategy
- CRM Familiarity (learning Salesforce & HubSpot)
- Communication & Interpersonal Skills
- Time Management & Organization
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Relationship development
- Adept multi-tasker
- Issue resolution
- Relationship building
- Client relationship management
TRAINING & CERTIFICATIONS
- Course Careers – Technology Sales Program (In Progress)
- Gaining foundational knowledge in B2B tech sales, prospecting strategies, and CRM tools.
Timeline
Manufacturing Associate
Reynolds Consumer Products
01.2023 - Current
Delivery Associate
WMA Logistics / Amazon
10.2021 - 11.2023
Inside Sales Representative
Red Ventures
04.2015 - 10.2021
Inside Sales Representative
TelNet Marketing Group
08.2013 - 10.2014
Bachelor of Arts - Criminology
St. Paul’s College