Tayisiya Chernobylsky
Brooklyn,NY
Summary
Experienced and dependable Front Desk Assistant with over 7 years of experience in a high-volume Brooklyn medical office. Skilled in patient coordination, insurance verification, payment processing, and administrative support using NextGen EMR. Fluent in Russian, German, and English, with strong communication skills and a reputation for creating a welcoming and efficient office environment.
Overview
13
13
years of professional experience
Work History
Front Desk Assistant
Medical Office
Brooklyn, NY
01.2019 - Current
- Welcome and assist patients in a fast-paced medical office
- Manage physician schedules and coordinate daily appointments
- Verify insurance eligibility and update electronic medical records in NextGen
- Prepare blood work requisitions and medical documentation
- Process co-pays and patient payments; manage daily financial transactions
- Assist patients with immigration-related medical forms
- Handle multi-line phone system and respond to patient inquiries
- Resolve patient concerns independently while maintaining smooth workflow
- Collaborate with physicians and medical staff to ensure efficient operation
Apprentice
Dorint Hotel
Freising, DE
02.2013 - 07.2016
- Assisted in daily hotel operations, ensuring seamless guest experiences and satisfaction.
- Collaborated with kitchen staff to maintain quality standards and efficient service during peak hours.
- Implemented inventory tracking processes to streamline supply management and reduce waste.
- Supported front desk operations by managing check-ins, handling guest inquiries, and resolving issues promptly.
- Trained new team members on operational procedures and customer service best practices.
- Coordinated housekeeping schedules to enhance room turnover efficiency and overall cleanliness standards.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Education
High School Diploma -
Vacational Upper Secondary School
Freising, DE07.2018
No Degree - Economics
General University Entrance Qualification
Freising, DE06.2019
Skills
- NextGen EMR
- Insurance Verification
- Payment Processing
- Appointment Scheduling
- Medical Documentation
- Multi-line Phone Systems
- Scheduling appointments
- Administrative skills
- Maintaining cleanliness
- Initiative and proactivity
- Multitasking and organization
- Documentation and recordkeeping
- Payment processing
- Calendar management
- Conflict management
- Cultural sensitivity
- Cash handling
LANGUAGES
English (Fluent)
Russian (Fluent)
German (Fluent)
Timeline
Front Desk Assistant
Medical Office
01.2019 - Current
Apprentice
Dorint Hotel
02.2013 - 07.2016
High School Diploma -
Vacational Upper Secondary School
No Degree - Economics
General University Entrance Qualification