Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tay'ja Eschman

Morrow,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
years of professional experience

Work History

Goodwill Store

Sales and Service Representative
06.2022 - Current

Job overview

  • Trained new personnel regarding company operations, policies and services.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Mount Zion High School
Jonesboro, GA

High School Diploma
05.2023

Skills

  • Process Improvement
  • Calm Under Pressure
  • Problem-Solving
  • Money Handling
  • Store merchandise stocking
  • Coin and Currency Counting
  • Cash Register Operations
  • Customer Service
  • Team Collaboration
  • Creative Thinking
  • Positive Customer Engagement
  • Flexible Schedule

Timeline

Sales and Service Representative

Goodwill Store
06.2022 - Current

Mount Zion High School

High School Diploma

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Tay'ja Eschman