Tayla Powers
Rockledge,FL
Summary
Ambitious Human Resource Management student seeking a full-time HR role to gain practical experience in HR operations, employee relations, talent management, recruitment, onboarding, and employee development. Dedicated to providing detail-oriented support, building positive workplace relationships, and contributing effectively to team and organizational goals.
Overview
10
10
years of professional experience
Work History
Family Caregiver
07.2023 - Current
- Used strong communication, patience, and problem-solving skills to create a structured and supportive environment.
- Handled daily schedules, routines, and household responsibilities while keeping things organized and running smoothly.
- Balanced multiple priorities at once and adjusted quickly when plans changed.
- Managed medication schedules and ensured timely administration for clients.
Lead Cleaning Technician
Merry Maids
Cocoa, FL
11.2021 - 07.2023
- Supervised and coordinated a team of cleaning technicians, ensuring tasks were completed efficiently and according to company standards.
- Monitored team performance and provided guidance to maintain productivity and service quality.
- Assisted with onboarding and training of new employees on safety procedures, operational standards, and equipment usage.
- Maintained inventory of supplies and ensured proper equipment maintenance and compliance with safety practices.
Salon Receptionist/Assistant
Kari's Salon
Cocoa, FL
06.2020 - 11.2021
- Coordinated front desk operations with appointment scheduling, rescheduling, and cancellations to ensure smooth client flow using booking software.
- Maintained comprehensive client records with contact information, service history, and preferences to enhance personalized service.
- Resolved scheduling conflicts and professionally addressed customer concerns to improve client satisfaction.
- Assisted with administrative tasks including phone management, scheduling coordination, and client communication.
Call Center Agent
Acuity International
Cape Canaveral, FL
11.2019 - 06.2020
- Delivered professional customer service while managing confidential and sensitive information with discretion.
- Coordinated communication among examinees, employers, and healthcare facilities to ensure smooth examination processes.
- Collected, verified, and submitted documentation for medical review, ensuring adherence to company procedures.
Salon Receptionist
Belleza Salon and Day Spa
Rockledge, FL
01.2017 - 11.2019
- Scheduled appointments, confirmed bookings, and helped keep the daily calendar organized.
- Greeted clients upon arrival, fostering a friendly salon atmosphere.
- Answered phone calls and addressed client inquiries, providing accurate service information.
- Assisted stylists and salon staff with check-ins and client flow, ensuring efficient front desk operations.
Education
Bachelor of Science - Human Resource Management
EFSC
08-2027
Associate of Arts -
EFSC
12-2021
High School Diploma -
Space Coast Jr/Sr High School
Cocoa, FL05-2016
Skills
- Organization
- Time Management
- Attention to Detail
- Problem Solving
- Adaptability
- Team Collaboration
- Confidentiality & Professionalism
- Data Entry
- Scheduling
- Customer Service
- Administrative Support
Timeline
Family Caregiver
07.2023 - Current
Lead Cleaning Technician
Merry Maids
11.2021 - 07.2023
Salon Receptionist/Assistant
Kari's Salon
06.2020 - 11.2021
Call Center Agent
Acuity International
11.2019 - 06.2020
Salon Receptionist
Belleza Salon and Day Spa
01.2017 - 11.2019
Bachelor of Science - Human Resource Management
EFSC
Associate of Arts -
EFSC
High School Diploma -
Space Coast Jr/Sr High School