Tayler Bolcerek
Brenham,TX
Summary
Versatile dynamic leader and former Small Business Owner with a proven track record at Creatively Yours, LLC, excelling in small business operations, management and customer relations. Spearheaded innovative marketing strategies and enhanced service quality, significantly boosting customer satisfaction and loyalty. Skilled in decision-making and vendor relations, adept at driving business growth and fostering strong relationships. My strategic planning and execution have significantly boosted project delivery efficiency and profitability.
Overview
16
16
years of professional experience
Work History
Small Business Owner
Creatively Yours, LLC
01.2018 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Personalization Specialist
Creatively Yours
03.2009 - 12.2017
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Streamlined project delivery processes, reducing completion times significantly.
Education
No Degree - Elementary Education
Sam Houston State University
Huntsville, TXAssociate of Science -
Blinn College
Brenham, TX05-2013
High School Diploma -
Brenham High School
Brenham, TX05-2012
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
- Business management and development
- Payroll Administration
- Customer Service
- Decision-Making
- Customer Relations
- Relationship Building
- Desktops, Laptops, and Mobile Devices
- Effective leader
- Data Management
Accomplishments
Using day to day business management skills and creating customer relations I successfully owned and operated a small business for 6 years.
Timeline
Small Business Owner
Creatively Yours, LLC
01.2018 - Current
Personalization Specialist
Creatively Yours
03.2009 - 12.2017
No Degree - Elementary Education
Sam Houston State University
Associate of Science -
Blinn College
High School Diploma -
Brenham High School
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