Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tayler Green

Royse City

Summary

Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Hunt Regional Medical Center
10.2023 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
  • Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
  • Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers.

Certified Phlebotomy Technician

Hunt Regional Medical Center
01.2022 - 10.2023
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Organized daily work based on collection priority.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Reviewed patient records for accuracy and completeness.
  • Monitored patients for reactions and verified sample quality.

CNA

Precise Personal Care Hospice
08.2020 - 09.2021
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Restorative Aide

Royse City Medical Lodge
10.2016 - 08.2020
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Improved patient mobility using passive and active therapeutic exercises.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.

Education

Phlebotomy

Paris Junior College
Paris, TX
12.2021

High School Diploma -

Royse City High School
Royse City, TX
06.2012

Skills

  • Time Management
  • Diagnostic Testing
  • Team Leader
  • Direct Supervision
  • Supporting Daily Living Needs
  • Ambulatory Care
  • Therapeutic Exercise
  • Caregiver Training
  • Rehabilitation Services
  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Multitasking and organization
  • Medical terminology
  • Healthcare systems navigation
  • Money handling
  • Eligibility determination
  • Payment processing

Certification

NHA phlebotomy Certification

CNA certified

BLS CPR certified

Timeline

Patient Access Representative

Hunt Regional Medical Center
10.2023 - Current

Certified Phlebotomy Technician

Hunt Regional Medical Center
01.2022 - 10.2023

CNA

Precise Personal Care Hospice
08.2020 - 09.2021

Restorative Aide

Royse City Medical Lodge
10.2016 - 08.2020

Phlebotomy

Paris Junior College

High School Diploma -

Royse City High School

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