
Dynamic Banquet Captain at St. John’s Golf and Country Club with proven expertise in team leadership and guest relations. Successfully transformed customer complaints into opportunities for improvement, enhancing satisfaction and loyalty. Skilled in training new employees and ensuring quality service, fostering a welcoming atmosphere for all patrons.
Assisted patrons and community members in a welcoming environment. Created a safe and enjoyable atmosphere for guests. Maintained attentiveness to customer needs and presence throughout service.
Assisted members and public with dining experiences. Provided attentive service to create welcoming atmosphere. Encouraged repeat visits through positive interactions.
Assisted in unloading trucks at receiving dock. Operated equipment including forklifts and reach trucks to facilitate efficient material handling.
Assisted residents in independent living by providing attentive service in the dining room. Interacted with residents to enhance their dining experience. Served lunch and dinner daily, ensuring satisfaction with meals.
Team leadership & staff supervision
Training new employees
Time management
Strong communication skills
Guest relations and satisfaction