Tayler Moody
Mobile,AL
Summary
Motivated restaurant server looking to transfer the customer service skills that have been developed over the years into a position that will allow for learning and implementing more hard-core skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
Wintzell's Oyster House
01.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Restaurant Server
Half Shell Oyster House
02.2021 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Front End Associate
Walmart
02.2020 - 12.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Facilitated cash, check and credit transactions on cash register with high accuracy.
- Stocked, tagged and displayed merchandise as required.
Restaurant Waitress
Cracker Barrel Restaurant
11.2018 - 02.2020
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Served food and beverages promptly with focused attention to customer needs.
Retail Sales Associate
Cracker Barrel Country Store
11.2018 - 02.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma -
Leflore High School
Mobile, AL12.2018
Skills
- Sales Reporting
- Employee training
- Fact checking
- Microsoft Word
- Microsoft PowerPoint
Certification
NCCER certification in construction and electricity.
Timeline
Restaurant Waitress
Wintzell's Oyster House
01.2023 - Current
Restaurant Server
Half Shell Oyster House
02.2021 - 11.2022
Front End Associate
Walmart
02.2020 - 12.2021
Restaurant Waitress
Cracker Barrel Restaurant
11.2018 - 02.2020
Retail Sales Associate
Cracker Barrel Country Store
11.2018 - 02.2020
High School Diploma -
Leflore High School
NCCER certification in construction and electricity.
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