Taylin Baker
Raton,NM
Summary
Dedicated and diligent professional with a proven ability to build strong relationships and effectively manage time in fast-paced environments. Committed to meeting customer needs, driving satisfaction, and fostering long-term loyalty. Adept at navigating challenging situations and finding innovative solutions to ensure exceptional service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Information Management Technician
Miners Colfax Medical Center
12.2023 - Current
- Maintained an organized filing system for easy retrieval of medical records, adhering to strict retention policies as outlined by regulatory guidelines.
- Ensured compliance with regulations by closely following HIPAA guidelines and protecting patient confidentiality.
- Provided exceptional customer service by responding promptly to inquiries from patients, insurance companies, and other stakeholders regarding medical records issues.
Server
Bruno's Pizza and Wings
03.2021 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared checks, itemizing total meal costs and taxes.
Medical Assistant
La Familia Primary Care
01.2021 - 12.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collect patients copays and add it to their file
CNA
Beehive Homes
05.2019 - 08.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or stretcher.
- Observed patients for any changes in their physical or mental condition.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Administered medications as directed by registered nurse or physician.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
Loan Officer Assistant
Continental Loans
07.2019 - 10.2019
- Assisted loan officers with the preparation of loan documents and closing packages.
- Conducted credit checks, verified income and employment information, and obtained other required documentation from applicants.
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Input data into loan origination system accurately and timely.
- Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
- Prepared reports on new and existing loan activity for management review.
CNA
Colfax General Nursing Home
11.2018 - 05.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
Nurse Assistant
Miners Colfax Medical Center
03.2018 - 11.2018
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Collected specimens from patients for laboratory analysis.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
- Engaged with patient family and friends to provide courteous visit experience.
Shift Manager
McDonald's Restaurant
06.2017 - 05.2018
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Table Busser
Oasis Restaurant & Catering
06.2015 - 05.2017
- Assisted servers in delivering food to guests' tables.
- Set up and reset dining room tables with linens, silverware, dishes, condiments, and other items.
- Greeted guests at their tables and provided them with menus.
- Cleaned spilled food or drink from table surfaces as soon as possible.
Education
High School Diploma -
Raton High School
Raton, NM05.2017
Skills
Certification
I have my CNA license
Timeline
Health Information Management Technician
Miners Colfax Medical Center
12.2023 - Current
Server
Bruno's Pizza and Wings
03.2021 - Current
Medical Assistant
La Familia Primary Care
01.2021 - 12.2023
Loan Officer Assistant
Continental Loans
07.2019 - 10.2019
CNA
Beehive Homes
05.2019 - 08.2020
CNA
Colfax General Nursing Home
11.2018 - 05.2019
Nurse Assistant
Miners Colfax Medical Center
03.2018 - 11.2018
Shift Manager
McDonald's Restaurant
06.2017 - 05.2018
Table Busser
Oasis Restaurant & Catering
06.2015 - 05.2017
High School Diploma -
Raton High School
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