Taylin Baker
Raton,NM
Summary
Dedicated and diligent professional with a proven ability to build strong relationships and effectively manage time in fast-paced environments. Committed to meeting customer needs, driving satisfaction, and fostering long-term loyalty. Adept at navigating challenging situations and finding innovative solutions to ensure exceptional service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Information Management Technician
Miners Colfax Medical Center
Raton, NM
12.2023 - Current
- Maintained an organized filing system for easy retrieval of medical records, adhering to strict retention policies as outlined by regulatory guidelines.
- Ensured compliance with regulations by closely following HIPAA guidelines and protecting patient confidentiality.
- Provided exceptional customer service by responding promptly to inquiries from patients, insurance companies, and other stakeholders regarding medical records issues.
Server
Bruno's Pizza and Wings
Raton, NM
03.2021 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared checks, itemizing total meal costs and taxes.
Medical Assistant
La Familia Primary Care
Raton, NM
01.2021 - 12.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collect patients copays and add it to their file
CNA
Beehive Homes
Raton, NM
05.2019 - 08.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or stretcher.
- Observed patients for any changes in their physical or mental condition.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Administered medications as directed by registered nurse or physician.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
Loan Officer Assistant
Continental Loans
Raton, NM
07.2019 - 10.2019
- Assisted loan officers with the preparation of loan documents and closing packages.
- Conducted credit checks, verified income and employment information, and obtained other required documentation from applicants.
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Input data into loan origination system accurately and timely.
- Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
- Prepared reports on new and existing loan activity for management review.
CNA
Colfax General Nursing Home
Raton, NM
11.2018 - 05.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
Nurse Assistant
Miners Colfax Medical Center
Raton, NM
03.2018 - 11.2018
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Collected specimens from patients for laboratory analysis.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
- Engaged with patient family and friends to provide courteous visit experience.
Shift Manager
McDonald's Restaurant
Raton, NM
06.2017 - 05.2018
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Table Busser
Oasis Restaurant & Catering
Raton, NM
06.2015 - 05.2017
- Assisted servers in delivering food to guests' tables.
- Set up and reset dining room tables with linens, silverware, dishes, condiments, and other items.
- Greeted guests at their tables and provided them with menus.
- Cleaned spilled food or drink from table surfaces as soon as possible.
Education
High School Diploma -
Raton High School
Raton, NM05.2017
Skills
Guest Engagement
Positive and Professional
Cash Handling
Data Entry
Payment Collection
Conflict Resolution
Planning and Coordination
Basic Math
Organization
Leadership
Friendly, Positive Attitude
Relationship Building
Calm Under Pressure
Flexible and Adaptable
Self-Motivated
Microsoft Word
Reliable and Trustworthy
Time Management
Teamwork and Collaboration
Recordkeeping
Certification
I have my CNA license
Timeline
Health Information Management Technician
Miners Colfax Medical Center
12.2023 - Current
Server
Bruno's Pizza and Wings
03.2021 - Current
Medical Assistant
La Familia Primary Care
01.2021 - 12.2023
Loan Officer Assistant
Continental Loans
07.2019 - 10.2019
CNA
Beehive Homes
05.2019 - 08.2020
CNA
Colfax General Nursing Home
11.2018 - 05.2019
Nurse Assistant
Miners Colfax Medical Center
03.2018 - 11.2018
Shift Manager
McDonald's Restaurant
06.2017 - 05.2018
Table Busser
Oasis Restaurant & Catering
06.2015 - 05.2017
High School Diploma -
Raton High School