Taylin Watkins
Nashville,TN
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
I.T Help Desk Analyst
Fourteen Foods
02.2024 - Current
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Provided IT Support to 262 Dairy Queen restaurants across the United States,fulfilling equipment requests, IT trouble tickets, and phone calls.
- Organized and led multiple IT projects, including the transition of payroll systems for thousands of virtual,office, and in-store employees.
- Developed a project scope and action plan for the cleanup of 20,000 employees across Fourteen Foods' Brink POS database, bringing the project to completion over 6 weeks.
- Managed multiple projects simultaneously while meeting deadlines.
- Collaborated with other departments to ensure smooth transition between phases of projects.
Community Banker
Wilson Bank & Trust
Smyrna, TN
02.2023 - 02.2024
- Performed regular reviews of existing accounts to identify opportunities for improvement or additional services.
- Cross-sold bank products by providing personalized recommendations to meet customer needs.
- Maintained accurate customer records and updated account information as needed.
- Attended networking events to build relationships within the local community.
- Provided customers with financial advice and guidance on products such as savings accounts, checking accounts, certificates of deposit, and loans.
Sales Lead
Gap Factory
Nashville, TN
09.2021 - 01.2023
- Reviewed customer data to determine potential new markets and target customers.
- Conducted regular meetings with sales staff to review goals and objectives.
- Managed a team of 10+ sales representatives, providing guidance and support.
- Maintained attractive merchandise displays to maximize purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Warehouse Packer
Ingram
La Vergne, TN
09.2020 - 08.2021
- Ensured all documents related to shipping were accurately filled out per established procedures.
- Assembled and packed orders according to customer specifications.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Received incoming shipments, inspected contents, compared against invoices and purchase orders.
Education
Bachelor of Business Administration (B.B.A) - Computer Information Systems
Middle Tennessee State University
05-2025
Associate of Science - Computer Information Systems
Motlow State Community College
Smyrna, TN05-2023
Skills
- Information Technology
- Documentation And Reporting
- BI dashboards
- MS Excel
- Product Lifecycle Management
- Data Quality and Governance
- Cross-Functional Leadership
- Strategic Planning and Analysis
- Implementation of Agile and Scrum Methodologies
- Active Stakeholder Engagement
- Financial Management
- Finance
Certification
Computing Fundamentals Certification - ISACA Cohort
Extracurricular Activities
WITT Hacks (Hack-A-Thon), Women in Technology Tennessee, I participated in my first hack-a-thon with WITT and Engage Together. Our goal was to identify vulnerable areas for human trafficking in Tennessee by analyzing data. We used programming languages such as Python, Java and a bit of Excel as well. We combined existing data with state-specific information to validate patterns and predictors. Our findings will help direct support where it's needed most during this crisis.
Affiliations
Women In Tech Tennessee (Hack-a-thon)
I participated in my first hack-a-thon with WITT and Engage Together. Our goal was to identify vulnerable areas for human trafficking in Tennessee by analyzing data. We used programming languages such as Python, Java and a bit of Excel as well. We combined existing data with state-specific information to validate patterns and predictors. Our findings will help direct support where it’s needed most during this crisis.
Timeline
I.T Help Desk Analyst
Fourteen Foods
02.2024 - Current
Community Banker
Wilson Bank & Trust
02.2023 - 02.2024
Sales Lead
Gap Factory
09.2021 - 01.2023
Warehouse Packer
Ingram
09.2020 - 08.2021
Bachelor of Business Administration (B.B.A) - Computer Information Systems
Middle Tennessee State University
Associate of Science - Computer Information Systems
Motlow State Community College
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