Tayllor Freeman
Auburn,AL
Summary
Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Insightful professional with many years of customer service experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Freeman Real state
Auburn, AL
04.2024 - Current
- Monitored market trends to ensure competitive pricing structures for units under management.
- Directed collection of insurance premiums, taxes and incurred operating expenses.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Communications and Social Media Manager
Bennett Group
Auburn, AL
05.2020 - Current
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Designed and implemented social media strategies to align with business goals.
- Increased customer engagement 131% through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Conducted research to determine current benchmark trends and audience preferences.
- Collaborated with other departments to develop integrated branding and public relations strategies.
Catering Specialist/Manager
Moe's Southwest Grill
Opelika, AL
06.2012 - Current
- Transported food and catering equipment to and from event locations.
- Interacted with guests to obtain feedback on product quality and service levels.
- Ordered supplies in advance for upcoming catered events including linens, china, glassware and flatware.
- Supervised food preparation staff to deliver high-quality results.
Catering Specialist/Manager
Moe's Southwest Grill
Opelika, AL
06.2012 - 04.2020
- Increased profits by 13%
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Liaised with suppliers to acquire fresh produce, high quality and sufficient stock for events.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
Operations Manager
Buford DJ Services
Opelika, AL
01.2019 - 03.2020
- Devised processes to boost long-term business success and increase profit levels by 31%.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Bank Teller
Auburn University Federal Credit Union
Auburn, AL
04.2015 - 08.2016
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Audited fellow teller currency to contribute to dual-control procedures.
- Reconciled cash drawer and resolved discrepancies.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
International Business - Marketing
Auburn University
Auburn, ALSkills
- Marketing Analytics
- Brand Development
- Lead Development
- Social Media Management
- Networking and Relationship Building
- Team-building
- Rental management
- Lease negotiations
- Property management
- Seller representation
- Buyers' agent
Personal Information
Title: Real Estate Agent
Alabama Real Estate Licensee
Passed AL Real Estate Licensee State Exam and had application approved in December 2022
REALTOR
Timeline
Real Estate Agent
Freeman Real state
04.2024 - Current
Communications and Social Media Manager
Bennett Group
05.2020 - Current
Operations Manager
Buford DJ Services
01.2019 - 03.2020
Bank Teller
Auburn University Federal Credit Union
04.2015 - 08.2016
Catering Specialist/Manager
Moe's Southwest Grill
06.2012 - Current
Catering Specialist/Manager
Moe's Southwest Grill
06.2012 - 04.2020
International Business - Marketing
Auburn University
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