Taylor Adams
Columbus,OH
Summary
Dedicated professional with expertise in care coordination and community engagement, leveraging strong organizational skills to improve service delivery. Experienced in supervising teams, conducting training, and collaborating with community agencies to implement integrated support for families, ensuring a holistic approach to care.
Overview
9
9
years of professional experience
Work History
Care Coordination Supervisor
The Buckeye Ranch
Whitehall, OH
2025.04 - Current
- Advocated for children, youth, and families, ensuring voice and choice in coordinated care to enhance service delivery.
- Supervised direct report team members to enhance service delivery effectiveness.
- Conducted group supervision and team meetings, fostering collaboration and collective problem-solving among care coordinators.
- Developed and implemented comprehensive training plans for care coordinators.
- Partnered with community agencies, schools, and providers to implement high fidelity wraparound principles, promoting integrated support for families.
- Engaged relevant systems and key participants to guarantee quality services focused on family voice and choice.
- Monitored program budgets to maintain financial accountability of assigned programs.
Care Coordinator
The Buckeye Ranch
Whitehall, OH
2024.06 - 2025.04
- Utilizes a strength-based approach for children, youth, and families to streamline care coordination, engagement, and support healthy outcomes of the youth.
- Coordinates services for members by advocating, collaborating, and monitoring services.
- Facilitated child and family team meetings of various sizes to enhance collaboration and engagement.
- Completed documentation accurately and promptly while managing multiple tasks to ensure seamless care coordination.
- Mentored new Care Coordinators through structured observation and individualized instruction to enhance their skills and confidence.
CHAMPS Program Assistant
GLAD House
Cincinnati, OH
2021.06 - 2024.06
- Supervised CPST groups for ten children, ages five to twelve, promoting effective engagement and positive group interactions.
- Facilitated alcohol and drug prevention education and alternative activities, enhancing participant understanding and engagement.
- Utilized crisis de-escalation techniques and behavior management strategies to improve group dynamics.
- Delivered prepared curriculum and supported participants with homework, fostering academic success and skill development.
- Ensured documentation accurately reflected therapeutic interventions and participant responses.
- Maintained compliance with organizational policies during program administration.
CHAMPS Program Intern
GLAD House
Cincinnati, OH
2022.08 - 2023.05
- Executed daily responsibilities as champs program assistant, enhancing program support and client engagement.
- Collected and analyzed data for national outcome measures, presenting insights to executive director to inform strategic decisions.
- Developed exit survey for clients exiting the program to document completed outcomes.
- Led fundraising and organizational efforts for agency's largest event, building community connections and increasing event participation.
- Accompanied supervisor and case manager on home visits to evaluate needs and connect families with resources.
- Participated in interdisciplinary team meetings to discuss client and family systems.
Front End Manager/Customer Experienced Coordinator
TJX Companies
Springdale, OH
2017.03 - 2021.06
- Trained and managed associates to deliver exceptional customer service, resulting in enhanced customer satisfaction.
- Coached associates on providing unbiased customer service aligned with company standards.
- Resolved conflicts between associates and customers, fostering a collaborative and effective working environment.
- Planned morale-boosting activities to strengthen workplace culture and improve team engagement.
Education
Bachelor of Science - Social Work
Miami University
Oxford, OH2023-12
Skills
- Leadership skills
- Relationship management
- Collaboration and teamwork
- Effective communication
- Active listening
- Empathy and understanding
- Critical thinking
- Microsoft Office proficiency
- Strong organizational skills
Timeline
Care Coordination Supervisor
The Buckeye Ranch
2025.04 - Current
Care Coordinator
The Buckeye Ranch
2024.06 - 2025.04
CHAMPS Program Intern
GLAD House
2022.08 - 2023.05
CHAMPS Program Assistant
GLAD House
2021.06 - 2024.06
Front End Manager/Customer Experienced Coordinator
TJX Companies
2017.03 - 2021.06
Bachelor of Science - Social Work
Miami University