Taylor Ainsworth

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• Handle real time escalations from reps.
• Assist my team in answering questions related to provider enrollment.
• Developed training materials and conducted sessions for staff on new technologies and processes.
• Manage 45 emails daily.
• Remove payment hold for providers.

• Processed provider enrollment applications to ensure compliance with regulatory requirements.
• Maintained accurate records in enrollment databases and tracking systems.
• Facilitated provider enrollment into Medicare, ensuring compliance with program requirements
• Supported enrollment process for providers, streamlining documentation and communication
• Resolved account issues by providing accurate information and support to clients
• Recorded detailed call data for tracking customer interactions.

• Collaborated with local organizations to build partnerships and enhance resource sharing.
• Called tenants and landlords to advise them of missing documents that were needed to get them approved for housing funding, Prevented homelessness crisis, Dedicated on helping other secure housing, Kept track of everything
• Developed outreach strategies to connect with diverse community organizations.
• Facilitated workshops to educate clients on available staffing resources.
• Collaborated with team members to enhance client engagement initiatives.

• Managed patient communications and follow-ups, ensuring timely responses and improved satisfaction.
• Coordinated appointment schedules for multiple departments, enhancing operational efficiency.
• Developed streamlined scheduling processes, reducing appointment conflicts and optimizing resource allocation.