Summary
Overview
Work History
Education
Skills
Working to obtain CPR and First Aid Certifications
Timeline
Generic

Taylor Alexander

Lewistown,Pennsylvania

Summary

Proven leader with a reputable track record, adept in decision-making and customer service, enhancing loyalty and reducing turnover through strategic employee training and retention initiatives. Skilled in cash handling and fostering team relationships, I drive compliance and service excellence, contributing to revenue growth and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level daycare position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Shift Manager

Noodles & Company
01.2019 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Head Waiter

Honey Creek Inn
08.2011 - 06.2018
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Utilized knowledge of menu offerings to upsell specials, contributing positively to the restaurant''s overall revenue.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

Bachelor of Arts - Sociology

Pennsylvania State University
University Park, PA
12.2026

Skills

  • Cash Handling
  • Customer service focus
  • Employee Training
  • Punctual and Reliable
  • Relationship Building
  • Safety Compliance
  • Coaching and Mentoring
  • MS Office
  • Workplace Safety

Working to obtain CPR and First Aid Certifications

I am waiting for next available class that fits within my availability.

Timeline

Shift Manager

Noodles & Company
01.2019 - Current

Head Waiter

Honey Creek Inn
08.2011 - 06.2018

Bachelor of Arts - Sociology

Pennsylvania State University
Taylor Alexander