Taylor A. Miller

• Led team in daily operations, ensuring high standards of customer service and animal care.
• Trained new team members on store procedures and product knowledge for enhanced performance.
• Implemented inventory management practices to optimize stock levels and reduce waste.
• Developed scheduling strategies to improve staff efficiency during peak hours.
• Collaborated with management on promotional initiatives to drive sales and customer engagement.
• Conducted regular performance assessments, providing feedback to enhance team effectiveness.
• Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.

• Prepared and served high-quality beverages according to established recipes and customer preferences.
• Provided exceptional customer service, ensuring satisfaction through friendly and efficient interactions.
• Maintained cleanliness and organization of workstations, adhering to health and safety standards.
• Operated espresso machines and coffee brewing equipment with proficiency and attention to detail.
• Assisted in training new baristas on beverage preparation techniques and customer service best practices.
• Collaborated with team members to ensure timely service during peak hours, enhancing overall workflow efficiency.

-Contact patients for scheduling appointments and reminding them for upcoming ones.

-Contacting insurance to see what is covered and what is not.

-Filing all paperwork for the day and making sure the doctors schedules were organized with no overbooks

-Handle checking in and out patients.

-Provided comprehensive support for healthcare plan benefits, ensuring accurate information delivery to clients.

-Managed high-volume inbound calls, addressing patient inquiries and resolving issues efficiently.

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Created schedules and managed all team members on shift