High-performing executive professional with solid foundation in strategic leadership and operational excellence. Adept at steering organizations towards success through effective planning and execution. Reliable and adaptable with focus on collaborative team efforts and achieving measurable results. Proficient in strategic decision-making and organizational development.
Work History
Senior Executive Director
3 Years 11 Months
Azura Memory Care/Dimensions Living | 09.2022 - Current
Collaborated with organizational leadership and board of directors to shape operational strategy aligned with organizational goals.
Senior Executive Director with experience overseeing operations of 4 communities of various size and acuity.
Developed and implemented operational policies to ensure compliance with state regulations.
Became Agency free at the Pewaukee Dimensions Living within 2 months of oversight, and brought occupancy up to above 80% in both buildings in less than 6 months of oversight.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Forged strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Cultivated relationships with donors, government officials, and partner organizations to secure funding and support for initiatives.
Fostered culture of continuous improvement by facilitating professional development opportunities for staff.
Health Information Supervisor-Training
4 Months
Granite Hills Hospital | 05.2022 - 09.2022
Completed projects on time by effectively managing time and resources. while maintaining high-quality deliverables.
Identified, compiled, abstract and code patient data, using standard classification systems.
Resolved and clarified codes and diagnoses with conflicting, missing and unclear information by consulting with doctors and others and by participating in coding team's regular meetings.
Consulted classification manuals to locate information about disease processes.
Identified, compiled, abstracted and coded patient data, using standard classification systems.
Protected security of medical records to ensure that confidentiality was maintained.
Provided necessary information to authorized personnel in compliance with regulations. to persons or agencies according to regulations.
Maintained confidentiality of medical records by implementing security protocols. of medical records to ensure that confidentiality was maintained.
Resolved and clarified codes and diagnoses with conflicting, missing, and unclear information through collaboration with doctors and participation in coding team meetings.
Lead Professional Medical Coder
4 Years 11 Months
Rogers Behavioral Health | 06.2017 - 05.2022
Provided physicians with medical coding training and follow up.
Developed departmental objectives, budgets, policies, procedures, and strategies to enhance operational effectiveness.
Provided physicians with medical coding training and follow-up up.
Played key role in the creation of the professional coder role.
Conducted staff meetings to relay general information or to address specific topics.
Collaborated with departmental leaders to define and align organizational goals, strategic plans, and objectives.
Reception/Scheduler
1 Year
Verre Eye Clinic | 05.2016 - 05.2017
Greeted visitors and directed them to appropriate facility locations, ensuring a positive first impression.
Collected, sorted, and delivered mail for staff and customers, facilitating efficient communication.
Updated account information in company databases.
Answered questions and addressed concerns regarding company products, services, and prices, enhancing customer satisfaction.
Collected, sorted and delivered mail for staff members and customers.
Resident Associate
7 Years 7 Months
Shorehaven | 09.2008 - 04.2016
Conducted regular rounds, enhancing safety and security for residents and facilities.
Tracked and managed supply usage, ensuring timely replenishment to maintain operational readiness.
Assisted residents with daily living activities.
Responded to incidents and communicated quickly with EMTs.
Achieved CBRF certification to enhance care standards.
Monitored supply use and ordered replenishment items.
Supported residents with daily living activities, fostering independence and improving quality of life.
CBRF certified.
Education
Associate in Science (A.S.) - Health Information Management
Waukesha County Technical College | Waukesha, WI | 05-2018
GPA: GPA 3.6
Skills
Policy and Program Development
Regulatory Compliance
Data validation
Operational Leadership
Operational Strategy
Records Management Systems
Validation Procedures
Supporting Patients
Accomplishments
Created dynamic marketing content for the organizations website and social media accounts and heavily promoted it, drawing in thousands in donations.
Awarded True Blue award for outstanding service to the community.
Member of National Honors Society throughout college
Certification
WALA 83.15 Administrator Course
Timeline
Senior Executive Director
Azura Memory Care/Dimensions Living
09.2022 - CurrentRead More
Health Information Supervisor-Training
Granite Hills Hospital
05.2022 - 09.2022Read More
Lead Professional Medical Coder
Rogers Behavioral Health
06.2017 - 05.2022Read More
Reception/Scheduler
Verre Eye Clinic
05.2016 - 05.2017Read More
Resident Associate
Shorehaven
09.2008 - 04.2016Read More
Waukesha County Technical College
Associate in Science (A.S.) from Health Information Management