Summary
Overview
Work History
Education
Skills
Certification
Career Highlights
Timeline
Generic

Angela Whitlock

Gainesville,VA

Summary

Dedicated, compassionate and adaptable healthcare manager who understands the challenges of operating an assisted living community. An innovative administrator who welcomes new challenges and responsibilities and is proactive in promoting the goals of older adults in the community.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Senior Executive Director

Retirement Unlimited, Inc.
10.2022 - Current

Worked closely with organizational leadership to guide operations of a 115 unit assisted living community. Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success. Exercised appropriate cost control to meet budget restrictions and maximize profitability.

Executive Director

Royal Care At Birch Ridge Of Staunton
12.2021 - 10.2022

Directed and managed all operational aspects of a boutique assisted living community. Collaborated with organizational leadership to strategically affect the operational direction of the community. Fostered a work culture of teamwork and inclusion to increase morale and reduce turnover.

CEO

FamilyCare Senior Solutions
2002 - 2021

Planned, directed and coordinated all administrative and clinical aspects of care for a home health agency specializing in serving older and disabled adults. During this time, served multiple roles including Manager, VP of Client Services, Administrator and CEO. Proven track record of program development and executing strategies across multiple locations and multiple service lines.

Education

Bachelor of Science - Biology

Radford University
Radford, VA

Master of Arts - Gerontology

University of Southern California
Los Angeles, CA

Skills

  • Resident Satisfaction
  • Program Monitoring
  • Quality Improvements
  • Policy Development
  • Relationship Building
  • Medicare/Medicaid Regulations
  • Analytical and Critical Thinking
  • Problem-Solving

Certification

Licensed ALF Administrator in Virginia (1706001268),

CPR/First Aid Certification


Career Highlights

  • Successfully increased resident satisfaction rates to 92% through the implementation of targeted programs to increase communication.
  • Led strategic initiatives that resulted in a significant increase in occupancy rate, achieving 99% within just six months.
  • Spearheaded efforts to enhance operational efficiency, leading to a 77% increase in net operating income.
  • Managed a team of over 120 employees, fostering a collaborative and supportive work environment that helped reduce employee turnover to below 15%.
  • Developed and executed strategies that led to a 21% increase in ancillary revenue.

Timeline

Senior Executive Director

Retirement Unlimited, Inc.
10.2022 - Current

Executive Director

Royal Care At Birch Ridge Of Staunton
12.2021 - 10.2022

CEO

FamilyCare Senior Solutions
2002 - 2021

Bachelor of Science - Biology

Radford University

Master of Arts - Gerontology

University of Southern California
Angela Whitlock