Taylor Baker
Ridgeville,SC
Summary
Dynamic Lead Technician with a proven track record at Convergint, recognized for exceptional productivity and quality control. Expert in troubleshooting and repairing complex systems, while fostering team performance through effective training and mentorship. Committed to safety compliance and enhancing customer satisfaction through strong problem-solving and communication skills. I have been in this industry and worked with most of these guys for the last 17 years. I’m very hands-on and I deliver results in a timely manner, SAFELY. Technical professional with strong background in leading technical teams and optimizing system performance. Proven ability to streamline processes and enhance operational efficiency. Known for collaborative teamwork and results-driven approach, with proficiency in diagnostic and repair techniques.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Technician
Convergint
Charleston, SC
04.2018 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Monitored and enforced safety measures to mitigate hazards.
Lead Technician
I Point
04.2016 - 03.2018
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Lead Tech
Comsurv
Charleston, SC
04.2016 - 04.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Helper
Premiere Communications & Consulting Inc.
08.2010 - 01.2016
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Used equipment properly to avoid workplace hazards or injuries.
- Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
Education
High School Dip -
Hanahan High School
Hanahan, South Carolina06.2009
Skills
- Blueprint reading
- Team scheduling
- Work Planning and Prioritization
- Issue resolution
- Operations monitoring
- Safety compliance
- OSHA compliance
- Construction management
Accomplishments
This year alone I have successfully completed the entire first floor renovations for the fire alarm in ROPER hospital. I was the on-site contact this entire year. I scheduled the guys. And maintain the proficiency of the job site. I personally had to deal with Rogers Construction , the hospital, MC DEAN, and Edwards all at the same time on a daily basis.
- Controlled a Number lot operation by leading a team of Number technicians to set up, operating and complete the production of Name of Product.
- Decreased overtime hours of Number groups by offering innovative ideas to run and prioritize workloads.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
Currently, I have an AWP certification for Ariel work platforms. I have the mobile elevated work platform in accordance to ansi and OSHA. I am osha 10 certified, qualified to operate, power, actuated tools, I am Io 64 and 1000 Edwards certified to program fire alarm panels , I would rather do the Honeywell systems Edwards is very complex! I am not certified anymore, but I am able to terminate fiber with the Unicam kit, I’m also CPR certified along with a number of door access training i can get those on paper from my last employer
Timeline
Lead Technician
Convergint
04.2018 - Current
Lead Technician
I Point
04.2016 - 03.2018
Lead Tech
Comsurv
04.2016 - 04.2017
Helper
Premiere Communications & Consulting Inc.
08.2010 - 01.2016
High School Dip -
Hanahan High School