Taylor Barnes
Jeffersonville,IN
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Keeps a positive attitude. Helps others when available. Great work ethic, continuously makes sure guest are treated with great service. Enjoys fast paced work environments. Works well with others.
Overview
9
9
years of professional experience
Work History
Server
El carreton
Winchester, Indiana
10.2020 - 12.2024
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Fast mannered service
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
- Implemented feedback from customers to improve service quality and menu offerings.
- Operated POS terminals to input orders, split bills, and calculate totals.
Bartender
Referees bar and grille
Winchester, Indiana
05.2016 - 09.2020
- Provided drink suggestions to customers based on their preferences.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Cleansed glasses with sanitizing solution after each use.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Completed regular bar inventories and daily requisition sheets.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Collected and organized daily till totals and tips.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
High School Diploma -
Randolph Southern
Lynn, IN05-2015
Skills
- Hostess support
- Daily specials memorization
- Order delivery practices
- Team member support
- Memory retention
- Food safety oversight
- Service prioritization
- Dining customer service
- Exceptional customer service
- Sales expertise
- Guest engagement
- Menu item recommendation
- Responsible beverage service
- Menu memorization
- Point of sale (POS) system operations
- Server training
- Professional appearance
- Item promotion
- Calm demeanor
- Performance improvement
- Safe food handling
- Sales techniques
- Multitasking and organization
- Inventory management
- Cash handling
- Positive and professional
- Bill computation
- Strong work ethic
References
References available upon request.
Timeline
Server
El carreton
10.2020 - 12.2024
Bartender
Referees bar and grille
05.2016 - 09.2020
High School Diploma -
Randolph Southern