Dynamic business owner and instructor at Fairlynn recuse and Riding, Skilled in equine management and customer relations. Achieved consistent revenue growth through strategic planning and exceptional service. Proven ability to foster strong relationships and enhance client satisfaction, while demonstrating expertise in exceptional horse care and effective communication. The ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues. Used determination and leveraged strategic planning and operational excellence to achieve significant milestones.
*Managed and operated a small business, providing horse leasing and lessons.
*Developed and taught instructional lessons to students of various skill levels
*Demonstrated expertise in horse care and management
*Established strong customer relationships through excellent communication and attentiveness service.
*Managed Schedules for client appointments and equine care.
*Achieved consistent growth in annual revenue through strategic planning and execution of sales initiative.
Skills:
*Business Management
*Instruction Techniques
*Horse care and Management
*Cared for children aged 2 months to 6 years old, teaching daily skills and promoting development
*Created engaging activity's to foster learning, socializing and emotional growth
*Built strong relationships with children, parents and family's
*Managed accurate records recorded of student progress,attendance and behavior to facilitate ongoing communication with parents about their child's educational journey.
Skills:
*Early childhood development
*Childcare and education
*Lesson planning and activity development
*Parent communication and collaboration
* Assisted in daily feeding and care of livestock, ensuring proper nutrition and health monitoring.
* Assisted in therapeutic riding program, teaching disabled children horse riding skills
*Developed patience,empathy while working with children with special needs as well as volunteers
* Ensured proper care of sick animals and administered the appropriate medication and treatment under a veterinarians care
*Maintained cleanliness and organization of barn facilities, promoting a safe environment for animals and staff.
Skills:
*Equine care and management
*Therapeutic riding instruction
*Working with children in special needs
* Provided daily care for 33 horses, including feeding, watering and administering medication
*Utilized equine care first aid certification to respond to emergencies and provide equine care
*Successfully managed pony rides and horses are during party/events
* Managed accurate records of the horses feed,medical care and other needs
* Cared for 3 dogs and various other animals on the property including goats,sheep,donkeys and chicken
*Assisted with Ferrier services,ensuring power hoof care
* Demonstrated empathy and kindness to display positive character traits.
* Fostered emotional well-being in children by providing a nurturing, supportive, and engaging atmosphere.
*Provided overnight care for families on an as-needed basis, enduring a secure environment while parents where away from home.
*Enhanced child safety by closely monitoring activities and managing a clean,hazard-free environment.
*Developed strong relationships with families by providing consistent communication about children progress and behavior.
* CPR certified
*Cross-trained employee to maximize team agility and performance. I worked the floor,cashier,fitting room and back warehouse.
*Improved customer service satisfaction by overhauling customer service protocols and training staff in customer engagement Techniques.
* Skilled at working independently and in team environments.
* Proven ability to learn quickly and adapt to new situations.
*Worked flexible hours across night,weekend and holidays.
* CPR *Equine First Aid * Equine Hoof And Mouth *How Children Learn
*Classroom Management *The import of Early Childhood
*Recognizing and Reporting Child Abuse
* Reducing Stress and Burnout for Caregivers