Taylor Belmares-Rhoades
Euless,TX
Summary
Driven [Job Title] with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Specialist
Self Employed Services
11.2023 - Current
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Maintained up-to-date knowledge on industry developments, attending workshops and professional conferences regularly.
- Collaborated with underwriters to accurately assess risk and determine appropriate coverage levels.
- Achieved high client retention rates by providing exceptional customer service and addressing concerns promptly.
Restaurant Bar Manager
The Keg Steakhouse and Bar
06.2018 - 02.2024
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
Education
No Degree - Business Administration And Management
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Martin High School
Arlington, TX06.2015
Skills
- Ordering Supplies
- Team Leadership
- Training and mentoring
- Employee Scheduling
- Pre-shift walk-through
- Customer Relationship Building
Certification
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Insurance Specialist
Self Employed Services
11.2023 - Current
Restaurant Bar Manager
The Keg Steakhouse and Bar
06.2018 - 02.2024
No Degree - Business Administration And Management
Tarrant County College District
High School Diploma -
Martin High School
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