Taylor Bienusa
Duluth,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Station Manager
Unifi
10.2022 - Current
- Manage both Delta and United full handling contracts at DLH
- Built partnerships with customers and set the example for the delivery of exceptional customer service
- Review operational and financial reports to ensure station is meeting goals and objectives and takes corrective action as required
- Ensure compliance with policies and procedures, rules, standards, customer requirements and governmental/regulatory requirements
- Ensure that employees are properly trained and audit safety records as needed
- Set, measure and manage performance of self and others
Performance Supervisor
Unifi
11.2019 - 10.2022
- Supervises and coordinates daily activities of employees to ensure safe and effective operations
- Enforce safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws
- Schedules and conducts shift meetings.
Ramp Agent/Courier
FedEx Express
12.2018 - 12.2019
- Driver / operator of company vehicles
- Provided courteous and efficient delivery and pick-up of packages
- Checked shipments for conformance to FedEx features of service and provided related customer service functions.
Ramp Agent
Delta Global Services
01.2017 - 02.2018
- Load, unload, service, guide, and direct customer aircraft
- Safeguard customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction
- Operate and drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, and lavatory cart.
Education
Associate of Science - Network Engineering & Cyber Security
Lake Superior College
Duluth, MN05.2022
Skills
- Working knowledge of United policies and procedures
- Proficient in MS Office applications
- Proven leadership ability
- Strict dedication to safety
- Strong attention to detail
Timeline
Station Manager
Unifi
10.2022 - Current
Performance Supervisor
Unifi
11.2019 - 10.2022
Ramp Agent/Courier
FedEx Express
12.2018 - 12.2019
Ramp Agent
Delta Global Services
01.2017 - 02.2018
Associate of Science - Network Engineering & Cyber Security
Lake Superior College
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