Taylor Booth
Lake Mary,FL
Summary
Motivated and passionate worker who values the customer needs when serving. I will always strive to make sure the customer has a enjoyable and relaxed experience making sure all their wants and needs are met. I work well with others and think a company cannot function without a good employee connection. Always focused on surpassing expectations and driving team success.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Publix
Lake Mary, United States
05.2021 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Education
High School Diploma -
Lyman High School
Longwood, FL05.2022
Skills
- Calm and Professional Under Pressure
- Presenting Solutions
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Speaking Clearly
- Station Preparation
- Patient and Empathetic
- Establishing and Maintaining Customer Relationships
Timeline
Customer Service Associate
Publix
05.2021 - 06.2022
High School Diploma -
Lyman High School
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