Taylor Boss

• Managed high-volume transactions while maintaining attention to detail.
• Answered customer inquiries.
• Established trust with clients by maintaining confidentiality and protecting sensitive information.
• Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

• South By Southwest Student Content Team (2024)

Part of a 30-student team that covered the 2024 SXSW conference and Film & TV and Music Festivals for the SXSW Brand & Marketing content team. Captured photo and video content, coordinated content delivery and transcribed key moments from Keynotes, Featured Sessions, film screening Q&As and other event programming for usage on SXSW’s social media accounts and website.

• AEJMC Midwinter Conference (2024)

Selected to present my research paper titled “Navigating Health Narratives in the LGBTQ+ community on X: A Health Belief Model Analysis” at the AEJMC Midwinter Conference, hosted at the Gaylord College of Journalism and Mass Communication. This research looks into the complex dynamics of healthcare within the LGBTQ+ community. Through this presentation, I demonstrated my strong understanding of both qualitative and quantitative research as well as my ability to effectively communicate complex ideas to a diverse audience.