TAYLOR Bradley
Kansas City,MO
Summary
Outgoing and detail-oriented professional with a proven history of resourcefulness and reliability. Customer experience Oriented with a dedication to accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Assistant
Costco Wholesale Corp
09.2022 - Current
- Averaging 20 hours weekly.
- 241 E Linwood Blvd, Kansas city MO 64111 (816-216-0003)
- Manager: Misty Hunt: Contact (Yes)
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
Outside Service Supervisor
Anthem Golf And Country Club
12.2019 - 03.2022
- Averaged 48 hours weekly
- 2708 W Anthem Way Club Dr Anthem, AZ 85086
- Manager Travis Morr: Contact (Yes)
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Barista Trainer
Starbucks
04.2018 - 11.2019
- Averaged 35 hours weekly.
- 3640 W Anthem Way, AZ 85086
- Manager: Cynthia Perry: Contact (No) - no longer employed.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Stayed calm and encouraged efficiency under high stress situations.
Education
No Degree - Biology
Graceland University
Lamoni, IAAssociate of Applied Science - Cardiac Sonography
Concorde Career College
Kansas City, MO11.2023
High School Diploma -
Mesquite High School
Gilbert, AZ05.2016
No Degree - Physical Therapy Technician Program
East Valley Institute of Technology - Adult Education Center
Mesa, AZ05.2016
Skills
- Computer Proficiency
- Conflict Resolution
- Verbal and Written Communication
- Staff Training
- Time Management Skills
- Proficient with GE and Phillips Ultrasound machines
- Strain Imaging
- PISA
- Simpsons Bi-plane
- Utilizing Contrast agents
Certification
Sonography Principles and Instrumentation
BLS certification
Timeline
Front End Assistant
Costco Wholesale Corp
09.2022 - Current
Outside Service Supervisor
Anthem Golf And Country Club
12.2019 - 03.2022
Barista Trainer
Starbucks
04.2018 - 11.2019
No Degree - Biology
Graceland University
Associate of Applied Science - Cardiac Sonography
Concorde Career College
High School Diploma -
Mesquite High School
No Degree - Physical Therapy Technician Program
East Valley Institute of Technology - Adult Education Center
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