Taylor Brickman
Niles,MI
Summary
Motivated individual ready to learn and be a great addition to any team! Dedication, loyalty, drive to be good at what I do, and kindness are my strongest suits.
Overview
13
13
years of professional experience
Work History
Owner
Cade & Finch Cabinetry
1334 Regent Street Niles, MI 49120
09.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Good customer service with a diverse range of clients.
- Handling payments, excel, sheets, taxes, business growth, and placing orders.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Worked reading designer's CAD prints for order comparison.
Customer Service, Scheduling, Mgmt. Assistance
Tile Envy Installation Co.
LaPorte, IN
05.2022 - Current
- Handling business messages, emails, and phone calls. Sole customer service provider and first voice to answer the telephone for potential clients.
- Scheduling potential clients for in-home consultations or appointments with showrooms.
- Was design help for part of the job when a showroom was involved for the owner.
- Sales
- Help with estimates and contracts.
- Occasionally assist with payments or picking up payments.
- Collaborated with team members to resolve complex scheduling issues, resulting in smoother operations and increased customer satisfaction.
- Met customer call guidelines for service and to manage any issues in my control.
- Adapted quickly to evolving business needs by staying current with industry trends and best practices in customer service scheduling.
Warehouse Relief, Tow Motor Driver
Graham Packaging
170 Stanford Pkwy., Findlay, OH 45840
02.2017 - 05.2017
- Maintained a safe working environment through adherence to safety guidelines while operating tow motor equipment.
- Used equipment such as commercial recycling balers and plastic recycling units to process excess materials and support recycling efforts.
- Was actively in the process of training in multiple areas of the warehouse to be the relief for the other existing employees so that production could continue non-stop.
- Fixing and maintaining machines when they went down.
- Paperwork and small amount of mathematics.
Line Worker & Trainer
Molten North America Corporation
1835 Industrial Dr., Findlay, OH 45840
01.2016 - 02.2017
- Performed general equipment maintenance, inventory, clean-up.
- Increased output by implementing effective time management techniques and prioritizing high-demand task, and by creating an enjoyable environment with co-workers with friendly competition.
- Maximized output and put my best into the product.
- Trained to work on multiple lines
- Trained new hires.
CNA
St. Catherine's Manor
2101 Greendale Ave., Findlay, Ohio 45840
01.2014 - 01.2016
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Alzheimer's, dementia, Parkinson's disease and muscular dystrophy, paraplegia, quadriplegia, behavioral disorders, and more.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Bathed and did basic and extensive care; sometimes fully dependant care and sometimes assisted.
- Charting and paperwork.
CNA
Autumn Court
1925 E. 4th St., Ottawa, OH 45875
12.2010 - 01.2015
- Cared for clients with diagnoses such as diabetes, Alzheimer's, dementia, Parkinson's disease, neurological issues, muscular dystrophy, paraplegia, quadriplegia, mental and behavioral disorders, deaf patients and more.
- Assisted with feeding, intake, changing, all hygiene.
- Bathed and did basic and extensive care; sometimes fully dependant care and sometimes assisted.
- Training
- Union participation
- Charting and paperwork.
Education
High School Diploma -
Greensburg Christian Academy
209 W Washington St, Greensburg, IN 4724005.2007
Skills
- Goal Setting
- Human Resource Management
- Social Media Marketing
- Labor Relations
- Customer Service
- Bidding processes
- Delegation
- Sales management
- Consulting
- Small business operations
- Professional Networking
- Process Improvements
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner
Cade & Finch Cabinetry
09.2023 - Current
Customer Service, Scheduling, Mgmt. Assistance
Tile Envy Installation Co.
05.2022 - Current
Warehouse Relief, Tow Motor Driver
Graham Packaging
02.2017 - 05.2017
Line Worker & Trainer
Molten North America Corporation
01.2016 - 02.2017
CNA
St. Catherine's Manor
01.2014 - 01.2016
CNA
Autumn Court
12.2010 - 01.2015
High School Diploma -
Greensburg Christian Academy