TAYLOR BROOKS
CLEBURNE,TX
Summary
Excels in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management and project planning, consistently achieving operational goals while fostering a productive work environment. Committed to maintaining high standards of service delivery.
Overview
5
5
years of professional experience
Work History
Manager
Raising Canes
Cleburne, TX
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Whataburger
Cleburne, TX
01.2021 - 03.2022
Overnight Stocker
Kroger
Crowley, TX
04.2020 - 01.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
The University of Texas At Arlington
Arlington, TXJoshua High School
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Task delegation
- Staff management
- Goal setting
- Relationship building
- Cross-functional teamwork
- Project planning
- Shift scheduling
- Marketing
- Clear communication
Timeline
Manager
Raising Canes
03.2022 - Current
Manager
Whataburger
01.2021 - 03.2022
Overnight Stocker
Kroger
04.2020 - 01.2021
The University of Texas At Arlington
Joshua High School