Experienced professional offers several years working in the airline industry. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure.
Overview
10
10
years of professional experience
Work History
Paisly Representative
JetBlue Travel Products
Fort Lauderdale, FL
09.2022 - Current
Booked services, such as hotels, vacation rentals, car rentals, and activities.
Manage customers' itineraries and connect with business partners on their behalf before, during, and after travel.
Make recommendations based on customers' flight reservation and destination.
Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
Flight Attendant
Spirit Airlines
Fort Lauderdale, FL
01.2016 - 04.2022
Ensured all safety procedures and FAA regulations were followed on each and every flight.
Greeted and assisted guests with locating their seats and stowing luggage into overhead bins, when needed.
Served beverages and snacks to guests.
Annually trained to administer emergency medical services in stressful situations, as well as de-escalation training.
Pharmacy Technician
Primrose Pharmacy
Delray Beach, FL
07.2014 - 01.2016
Data entry for patient and medication information into CRM software to generate prescription labels
Assisted pharmacist with clearing high volumes of prescriptions + customer calls