Taylor Burton
Clarksville,TN
Overview
13
13
years of professional experience
Work History
Registrar
R1RCM
Nashville, Tennessee
12.2019 - Current
- Registered patients using R1RCM workflows and verified demographic information.
- Collected insurance details and updated eligibility records in patient accounts.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Customer Service Representative
Agero, Inc
Clarksville, TN
10.2018 - 09.2019
- Managed inbound roadside assistance calls, providing timely support to Agero customers
- Verified policy details and confirmed service eligibility for customers
- Coordinated dispatch of tow, battery, and lockout providers through Agero systems
Direct Care Staff
Sunrise Community
Clarksville, TN
01.2017 - 08.2018
- Assisted residents with bathing, dressing, and daily living routines
- Provided person-centered support in Sunrise Community residential homes
- Supported medication routines following care plans and supervisor directions
- Prepared meals and monitored mealtime safety for residents
- Documented care notes and behavior observations in shift records
Intern
Advanced Therapy Solutions, LLC
Clarksville, TN
08.2017 - 12.2017
- Supported therapy team with patient scheduling and daily clinical coordination tasks.
- Assisted therapists with treatment room preparation and equipment setup.
- Organized intake forms and maintained confidential client files.
Barista
Einstein Bros
Clarksville, TN
09.2016 - 01.2017
- Greeted guests and processed orders at register and drive-thru stations.
- Managed morning rush of customers daily, ensuring timely service and customer satisfaction.
- Handled cash and card payments with a focus on order accuracy during busy Einstein Bros. shifts.
- Prepared espresso drinks and specialty beverages, adhering to Einstein Bros. recipes for quality consistency.
Daycare Supervisor
Tender Loving Child Enrichment Center
Henderson, TN
05.2013 - 05.2016
- Monitored child safety and supervised indoor outdoor activities
- Communicated with families about child behavior and daily care
- Enforced licensing standards and center policies
- Trained new staff on childcare procedures and center expectations
- Supervised daily classroom operations at child enrichment center
Education
Bachelor's - HHP in Public Health
Austin Peay State University
Clarksville, TN12-2017
High School Diploma -
Chester County High School
Henderson, TN05-2013
Skills
- Customer Service
- Collaborative mindset
- Microsoft Word
- Time Management
- Adaptability
- Collaborative worker
Timeline
Registrar
R1RCM
12.2019 - Current
Customer Service Representative
Agero, Inc
10.2018 - 09.2019
Intern
Advanced Therapy Solutions, LLC
08.2017 - 12.2017
Direct Care Staff
Sunrise Community
01.2017 - 08.2018
Barista
Einstein Bros
09.2016 - 01.2017
Daycare Supervisor
Tender Loving Child Enrichment Center
05.2013 - 05.2016
Bachelor's - HHP in Public Health
Austin Peay State University
High School Diploma -
Chester County High School