Taylor Cantrell
Corpus Christi,TX
Summary
Dynamic assistant manager with a proven track record in customer service of over 6 years, team leadership, and problem-solving. Committed to ensuring customer satisfaction and taking a lead in high demand or high stress environments. Learning and adapting to new work spaces quickly, and always ready to learn and adapt.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Corpus Christi, TX
07.2024 - Current
- Trained team members on appropriate policies and procedures
- Managed approximately 15-30 incoming calls daily
- Friendly customer service and quick problem solving
- Handling customer issues and complaints
- Manage inventory levels
- Monitoring food preparation and delivery process to insure fast but quality food
- Ensuring customer satisfaction
- Preparing food
- Team management to ensure the shift runs steadily
- Overseeing store operation
- Cash handling
- Tracked labor and sales
Direct Support Professional
Marshfield Care Center
Marshfield, MO
12.2023 - 05.2024
- Handled emergency situations calmly and efficiently
- Demonstrated patience and compassion in challenging situations
- Escorted clients to appointments and social outings
- De-escalating behavior support strategies
- Monitoring client health by observing physical and mental conditions and reporting changes
- Maintained detailed records of client care
- Provided companionship to clients
- Assisted with daily living actives including bathing, dressing and eating
- Assisted with household chores such as cleaning and cooking
- Assisted with mobility help, moving from bed to chairs and vice versa
- Recorded patient vital signs
- CPR certified
Deli Clerk
Safeway
Kingston, WA
10.2022 - 11.2023
- Maintained cleanliness and organization
- Sliced, weighed and weighed deli items for customers
- Checked display cases daily to verify appropriate temperatures and expiration dates
- Followed food safety and sanitation guidelines
- Operated equipment safely
- Operated electric slicers and grinders to cut deli meats and cheeses
- Cleaned kitchen tools and equipment after use and kept surfaces sanitized.
DSP
Holly Community Services
11.2020 - 09.2022
- Administered medication as prescribed and maintained medication schedules
- Aided clients with mobility issues, transferring from bed to wheelchair, toilet transfers, and bathing transfers
- Empathy, active listening and communication
- De-escalation techniques for challenging behaviors
- Assisting with driving to and from appointments
- Paid bills and managed budgets for patients
- Assisted clients with bathing and dressing to promote good personal hygiene
- Cooked healthy balanced meals and provided snacked to meet individual client food plans
- Performed routine housekeeping duties for patients
Cashier/Stocker Associate
Walmart
Burlington, WA
08.2019 - 08.2019
- Processed cash register transactions on and provided correct change
- Set up merchandise displays
- Shelf restocking and merchandising
- Warehouse organization and cleanliness
- Assisting customers with product location
- Restocked merchandise
- Maintained cleanliness of aisles
Food Service Worker
Costco
Arlington, WA
07.2018 - 08.2019
- Operated kitchen equipment including pizza ovens
- Provided excellent customer service
- Managed time effectively during hours to maintain smooth operation
- Cash handling
- Completed inventory of food and supplies
- Washed dishes at the end of shifts
Line Worker/Manager
Taco Bell
Rogersville, MO
03.2016 - 05.2018
- Lead shifts and completed cleaning and end of night task
- Handled cash and deposits
- Friendly and professional customer service
- Maintaining clean work stations and dining rooms that meet food safety standards
- Addressing customers issues quickly and efficiently
- Team management to ensure fast and efficient food quality
Education
High School Diploma -
Logan Rogersville Highschool
Rogersville, MOSkills
- Customer service (6years)
- Money handling
- Team leadership
- Decision-making
- Problem solving
- Patience, listening & adaptability
- Time Management
- Conflict Resolution
- Communication
- Empathy & Compassion
- Teamwork & Collaboration
Timeline
Assistant Manager
Dominos Pizza Inc.
07.2024 - Current
Direct Support Professional
Marshfield Care Center
12.2023 - 05.2024
Deli Clerk
Safeway
10.2022 - 11.2023
DSP
Holly Community Services
11.2020 - 09.2022
Cashier/Stocker Associate
Walmart
08.2019 - 08.2019
Food Service Worker
Costco
07.2018 - 08.2019
Line Worker/Manager
Taco Bell
03.2016 - 05.2018
High School Diploma -
Logan Rogersville Highschool