Taylor Carr
Stoney Beach ,MD
Summary
A professional bartender looking for a career base opportunity. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to a company success. Specialize in quality, speed and process optimization. Have experience in the hospitality industry ranging from casual dining to high-end establishments. Consistently contributes to dynamic teams in each establishment. Am looking to maintain a full-time position that offers professional challenges utilizing different skills. Also looking to grow not only professionally but personally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Rumor Reel
03.2022 - Current
- Cultivated strong relationships with customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with inventorying beverage stock and bar supplies.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Bartender
Banditos
04.2021 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Creating fun atmosphere.
- Knowledgeable about drinks and recipes.
- Health and Hygiene protocols.
- Providing beverage suggestions.
- Ability to handle and defuse tense and difficult situations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Costumer Service Representative
GTD Express
10.2019 - 04.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD2015
Skills
- Mixology Techniques
- Leadership experience
- Consultative Selling Techniques
- Engaging with Costumers
- Accommodating costumers with special needs or request
- Teamwork and Professionalism
- Bartending License
- Problem Solving Abilities
- Inventory Tracking
- Communication skills
- Guest Services
- Organization
- Passionate about learning new skills
Certification
- Licensed Bartender
Timeline
Bartender
Rumor Reel
03.2022 - Current
Bartender
Banditos
04.2021 - 03.2022
Costumer Service Representative
GTD Express
10.2019 - 04.2021
High School Diploma -
Glen Burnie High School
- Licensed Bartender
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