Taylor Carrico
Broken Arrow,OK
Summary
Results-driven professional skilled in customer relationship management and issue resolution. Detail-oriented with a strong team collaboration focus, adept at navigating complex projects to meet deadlines and enhance customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
District Burger
Broken Arrow, OK
04.2026 - Current
- Enhanced guest dining experiences by delivering exceptional customer service.
- Managed dining area, ensuring cleanliness and organization during shifts.
- Streamlined food delivery processes through collaboration with kitchen staff.
- Processed customer orders accurately using point-of-sale systems.
- Handled cash and credit transactions in a fast-paced environment.
- Maintained high satisfaction levels by promptly resolving customer complaints.
- Maintained extensive knowledge of menu items to provide informed recommendations.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
Retention Account Executive
Dish Network
Tulsa, OK
03.2024 - 03.2025
- Maintained accurate sales activity records within CRM systems to support data-driven decision-making
- Developed marketing materials, including brochures and presentations, to effectively showcase products and services
- Participated in training sessions on sales techniques and industry regulations
- Identified customer needs through inquiries and recommended optimal solutions
- Greeted customers and provided tailored assistance to improve overall customer experiences
- Monitored industry trends to maintain current knowledge for effective selling
- Increased profitability by aligning offerings with identified customer needs
- Negotiated contracts with clients to secure favorable outcomes for the company
Driver
Sherwin-Williams
Tulsa, OK
09.2022 - 03.2024
- Secured luggage and packages in cargo areas using straps and hooks
- Protected goods from weather-related damage during transport
- Maintained cleanliness of vehicle seats and storage areas to uphold professional image
- Cultivated relationships with business owners, painters, and customers to enhance service collaboration
- Resolved customer complaints through effective problem-solving techniques
- Ensured timely, accurate deliveries through proactive communication with customers to meet expectations
- Employed GPS devices and route tracking systems to optimize driving paths
Sales Associate
Buzzin Vape Shop
Broken Arrow, OK
10.2021 - 09.2022
- Maintained organized signage and merchandise displays to promote visual presentation standards
- Introduced promotions and sales opportunities to attract customer interest
- Utilized product knowledge to address customer objections effectively
- Drove sales through relationship building and suggestive selling techniques
- Operated cash register and POS systems to process transactions and handle payments
- Executed cleaning tasks to ensure store remained neat and organized
Warehouse Associate
Amazon
Tulsa, OK
07.2021 - 10.2021
- Reported malfunctioning and damaged equipment to ensure prompt repairs and maintain operational efficiency
- Loaded and unloaded shipments from delivery trucks, ensuring accurate order documentation and timely processing.
- Operated pallet jacks to transport goods efficiently throughout warehouse.
- Maintained accurate inventory records using warehouse management system (WMS).
- Conducted quality inspections to ensure product standards were consistently met.
- Collaborated with team members to optimize order fulfillment processes.
CPE Technician
Lumen Technologies
Tulsa, OK
07.2018 - 01.2021
- Made sure quantities were correct, as well as the quality of the received product
- Worked efficiently ensuring a timely and accurate count
- Identified and implemented process changes that enhanced operational efficiency
- Participated in ongoing training to enhance own job skills and knowledge
- Responded quickly to meet customer needs and resolve problems
- Received inventory and made sure it was in a fully refurbished state
- Processed large corporate orders, ensuring accuracy and meeting delivery timelines
- Configuring them with firmware, hardware, etc., and packaging them up for shipping
- Ensured inventory accuracy in warehouse through diligent counting and verification
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OKSkills
- Point of sale
- Inventory management
- Inventory accuracy maintenance
- Service excellence
- Sales proficiency
- Selling techniques
- Sales strategy
- Account management
- Communication skills
- Team-oriented mindset
- Relationship management
- Rapport building
- Problem-solving ability
- Attention to detail
- Efficient productivity
- Efficient work habits
- Organized workspace
- Quick response capability
- Process improvement
- Negotiation expertise
Timeline
Server
District Burger
04.2026 - Current
Retention Account Executive
Dish Network
03.2024 - 03.2025
Driver
Sherwin-Williams
09.2022 - 03.2024
Sales Associate
Buzzin Vape Shop
10.2021 - 09.2022
Warehouse Associate
Amazon
07.2021 - 10.2021
CPE Technician
Lumen Technologies
07.2018 - 01.2021
High School Diploma -
Broken Arrow High School