Taylor Cashdollar
Alexandria,LA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Account Manager
Lifeshare Blood Centers
07.2021 - Current
- Increased client satisfaction by building strong relationships.
- Recorded accurate and efficient records in customer database.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Developed and maintained strong working relationships with professionals.
Donor Technician Lead
Lifeshare Blood Centers
04.2019 - 07.2021
- Skillfully performed venipuncture procedures for blood collection, ensuring donor safety and comfort.
- Provided valuable guidance to new employees during their training period, sharing expertise on proper techniques and best practices within the role of Donor Technician.
- Consistently monitored donor reactions during the donation process, promptly addressing any concerns or issues that arose.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Assisted in achieving daily collection goals by efficiently processing donors in a timely manner.
- Prepared donors for their appointments by conducting thorough health screenings and reviewing medical histories as needed.
- Safeguarded donor privacy by diligently following confidentiality laws, regulations, and organizational policies when handling personal information.
Secretary
Superior Automotive
09.2018 - 04.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Senior Sales Associate
Harbor Freight Tools USA
01.2017 - 09.2018
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Arts - General Studies in Communications
Louisiana State University At Alexandria
Alexandria, LA12.2026
Skills
- Compassionate
- Conflict Resolution
- Efficient under pressure
- Client Confidentiality
- Assessment skills
- Active Listening
- Creative and Critical Thinking
- Building Trust and Relationships
- Relationship Building
Timeline
Account Manager
Lifeshare Blood Centers
07.2021 - Current
Donor Technician Lead
Lifeshare Blood Centers
04.2019 - 07.2021
Secretary
Superior Automotive
09.2018 - 04.2019
Senior Sales Associate
Harbor Freight Tools USA
01.2017 - 09.2018
Bachelor of Arts - General Studies in Communications
Louisiana State University At Alexandria
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