Taylor Cashdollar
Pineville,LA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Account Manager
Lifeshare Blood Centers
07.2021 - Current
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Monthly, weekly and daily goals to attain.
Donor Technician Lead
Lifeshare Blood Centers
04.2019 - 07.2021
- Skillfully performed venipuncture procedures for blood collection, ensuring donor safety and comfort.
- Collaborated across departments to ensure timely and accurate communication of information related to donor scheduling, recruitment efforts, and follow-up appointments.
- Promoted a positive image of the organization while interacting with donors, fostering long-term relationships for future donations.
- Prepared donors for their appointments by conducting thorough health screenings and reviewing medical histories as needed.
Secretary
Superior Automotive
09.2018 - 04.2019
- Liaised between clients and vendors and maintained effective lines of communication.
- Composed inter-office correspondence and provided product and service information to customers.
- Ordering of parts, creating invoices through Quickbooks, money handling.
Senior Sales Associate
Harbor Freight Tools USA
01.2017 - 09.2018
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Handled cash register operations and customer transactions to process payments.
- Greeted customers and provided product advice to increase sales.
Education
No Degree - General Studies in Communications
Louisiana State University At Alexandria
Alexandria, LA12.2026
High School Diploma -
Glenmora High School
Glenmora, LA05.2018
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Strategic Planning
- Goal-Oriented
- Territory Management
Timeline
Account Manager
Lifeshare Blood Centers
07.2021 - Current
Donor Technician Lead
Lifeshare Blood Centers
04.2019 - 07.2021
Secretary
Superior Automotive
09.2018 - 04.2019
Senior Sales Associate
Harbor Freight Tools USA
01.2017 - 09.2018
No Degree - General Studies in Communications
Louisiana State University At Alexandria
High School Diploma -
Glenmora High School
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